Freshcaller : Your best Aircall alternative
Freshcaller is a phone system with AI capabilities, superior call routing, and in-depth analytics.
G2 Small Business Leader Fall 2020
Finances Online Expert's Choice award 2020
Capterra Top 20 for 2020
SoftwareWorld Top-Rated Call Center Software
All data as of July 2020
There is no standard minimum payment or number of agents to get started. Add everyone at $0.
Freshcaller offers features such as Voicebot and Speech-enabled IVR. AI power your call center and be more efficient.
With Freshcaller’s routing automation, you can personalize your caller's experience by creating custom routing rules based on the data in your CRM or Helpdesk.
Freshcaller offers a visually stunning analytics dashboard. Choose from any of Freshcaller's prebuilt reports or build your own reports with a variety of metrics to choose from.
Create custom escalation rules for incoming calls
Barge into calls real-time
Personalize your business number by masking
AI power your call center
Make / Receive calls, convert your voicemails, and missed calls into tickets all from within Freshdesk
“When we were looking for a new solution, we tried several phone systems — Dialpad, MightyCaller, Grasshopper, RingCentral — and none offered customer support that impressed us. Price is king, but we always focused on customer service and responsiveness. Freshdesk Contact Center (formerly Freshcaller) has all the features we need, out of the box, and a team we love to work with. It was an easy choice.”
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