Why is Freshcaller the best Ringcentral alternative?

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Don’t choose a product that forces

Upgrading to higher plans purely on the basis of your phone team size shows little empathy

Add unlimited agents even at $0

You can add any number of agents and stay on the plan most suited to your phone needs

Don’t purchase phone hardware for handling calls

Phone hardware is clunky, expensive to set-up or scale, and does not get replaced or upgraded for years

Modern call center solutions do not require any additional hardware

You only need a web browser and a working internet connection to launch your call center

Don’t pay $30 vanity number fee

In fact, not just the $30 vanity number fee; do not pay the $4.99 for every additional toll-free phone number or the $14.99 international toll-free phone number charge as well

No extra charges for vanity numbers

Purchase as many numbers as your business needs whether be it toll-free phone number, vanity phone number or a local number. We will not penalize you for daring to dream

Choose Freshcaller over Ringcentral

Sign up for your 14-day trial now.

What does Freshcaller do better than Ringcentral?

What does Freshcaller do better than Ringcentral?

Smart Escalations

Create custom escalation rules for incoming calls

Redirect callers to other teams or any external phone number when your phone team is unavailable

After business hours based routing

Time based call routing rules

You can select your timezone, enter your work timings to determine whether to send the calls to voicemail or a different team in another time zone.

Call Masking

Personalize your business number by masking

Make your clients feel special by masking your business toll-free or local phone number with your personal mobile number while making a call.

Call Barging

Barge into calls real-time

Your supervisors and administrators can improve your First Call Resolution rates by barging into phone conversations real-time

Freshcaller: Your Ringcentral alternative