We can't wait to see you win!

Win customer love

By enabling contextual conversations and personalised experiences, Freshdesk Contact Center helps you go the extra mile for your customers during every step of their journey with your business.

Win employee loyalty

Who said phone sales & support has to tiring and monotonous? Make your agents' lives not just easier but also more fun and productive with Freshdesk Contact Center's advanced gamification features. 

 

Win over your competitors

Seamlessly intergrate Freshdesk Contact Center with your CRM to scale your business and meet all your revenue goals with ease. You can save costs and multiply your sales by automating routine tasks.

But first, let's talk numbers.

Here's a glimpse of how Freshdesk Contact Center has helped our customers

Fullkom reduces customer wait times by 30% with Freshdesk Contact Center

Blys sees a decrease in Average Call Handling Time by 47%

KiwiQuads sees an increase in sales by 50% after using Freshdesk Contact Center

Pirate Studios improved their Average Speed of Answer by 96%

Curacubby improves their NPS score by 26% with Freshdesk Contact Center

Freshcaller is built for businesses of all sizes.

Why do 40,000+ brands choose Freshdesk Contact Center (Formerly Freshcaller)?

quick to setup 2x quick to setup 2x
live insight 2x live insight 2x
no caller or customer wants to repeat themselves no caller or customer wants to repeat themselves
improved collaboration improved collaboration

Why do 40,000+ brands choose Freshdesk Contact Center (Formerly Freshcaller)?

Quick & easy setup

Super-easy setup options to enable your administrators to launch your call center in minutes.

quick to setup 2x quick to setup 2x
Advanced insights

Live call center dashboard to help supervisors manage calls and agents real-time.

live insight 2x live insight 2x
Contextual customer conversations

All previous call recordings and notes are available to ensure your agents always have the full context.

no caller or customer wants to repeat themselves no caller or customer wants to repeat themselves
Improved productivity

Your teams can easily collaborate with internal teams to close tickets faster and more efficiently.

improved collaboration improved collaboration
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