Ace your business’s communication from the comfort of a business phone

Business phones help you handle the enormous number of calls that is made and received in a day. With Freshcaller, a business phone that runs entirely on the cloud, you can easily set it up and enjoy a seamless phone experience.

With Freshcaller, the smart business phone, you can

  • Buy phone numbers
  • Set up IVR
  • Customize voicemail
  • Monitor calls
  • Record calls automatically
  • Conference other agents

Why is Freshcaller a great business phone?

Why is Freshcaller a great business phone?

Quick setup for admin

Super-easy setup options to enable your administrators to launch your call center in minutes.

Insights for supervisors

Live call center dashboard to help supervisors manage calls and agents real-time.

Contextual conversations for agents

All previous call recordings and notes are available to ensure your agents always have the full context.


Sprout

For start-ups

FREE

Unlimited agents + pay/min, billed annually

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  • Buy Local/Toll-free numbers Call and number charges are applicable
  • Inbound Caller ID
  • Desktop Notifications
  • Call Notes
  • Custom Greetings
  • Call Metrics

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Blossom

Perfect for small teams

$ 15

agent/month + pay/min, billed annually

$

agent/month + pay/min, billed monthly

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Everything in Sprout and

  • Number Porting Porting charges are applicable
  • Call Masking
  • Ringtone Customization
  • Forward to Phone
  • Hold Music Customization
  • Click to Call Extension
  • Team Routing
  • External Number Routing
  • Warm Transfer
  • Voicemail With Voicemail Transcription and Voicemail Drop. Transcription charges are applicable.
  • Call Recording Call recording charges are applicable.
  • Business Hours
  • Basic Call Queues
  • 1000 local incoming min/month Applies to local incoming calls attended on browser in US, Canada, EU, UK, and ANZ FREE

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Garden

Perfect for growing teams

$ 29

agent/month + pay/min, billed annually

$

agent/month + pay/min, billed monthly

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Everything in Blossom and

  • Bring Your Own Carrier (B.Y.O.C)
  • IVR (phone trees) Up to 2 levels.
  • Advanced Call Queues Queue size of 20, Wait time of 10 minutes.
  • Agent Extensions
  • Smart Escalations
  • Non-Business Hours Routing
  • SIP connections Answer calls on your SIP phone
  • Real-time Agent Activity
  • Call Monitoring
  • Team Scoping
  • Call volume analysis
  • Build Your Own Reports
  • Custom Reports
  • Conference Calling
  • 2000 local incoming min/month Applies to local incoming calls attended on browser in US, Canada, EU, UK, and ANZ FREE

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EstatePOPULAR

Best value for large teams

$ 45

agent/month + pay/min,

billed annually

$

agent/month + pay/min, billed monthly

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Everything in Garden and

  • Holiday Calendar
  • Holiday Routing
  • Call Recording Opt-out
  • Call Center Agent Statuses
  • Call Barging
  • Advanced Call Metrics
  • Agent Availability Report
  • Queue Callback (Virtual Hold)
  • 3000 local incoming min/month Applies to local incoming calls attended on browser in US, Canada, EU, UK, and ANZ FREE

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Forest

Made for Enterprises

$ 69

agent/month + pay/min, billed annually

$

agent/month + pay/min, billed monthly

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Everything in Estate and

  • Omnichannel routing Available with Freshdesk
  • Abandoned Call Metrics
  • Service Level Monitoring
  • Speech enabled IVR BETA
  • Voicebot BETA
  • 5000 local incoming min/month Applies to local incoming calls attended on browser in US, Canada, EU, UK, and ANZ FREE

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24x7 Email Support available for all plans.
24x5 Chat Support and 24x5 Phone Support available for all paid plans.


Why do businesses love Freshcaller?