Personal conversations. Faster resolutions.

That’s where a call center software comes in. Freshcaller has all the essential capabilities necessary for your business call center. You can

  • Buy phone numbers
  • Set up IVR
  • Customize voicemail
  • Monitor calls
  • Record calls automatically
  • Conference other agents

How does Freshcaller improve your business call center?

How does Freshcaller improve your business call center?

Quick setup for admin

Super-easy setup options to enable your administrators to launch your call center in minutes.

Insights for supervisors

Live call center dashboard to help supervisors manage calls and agents real-time.

Contextual conversations for agents

All previous call recordings and notes are available to ensure your agents always have the full context.

Evaluating Freshcaller? Here's our pricing
YEARLY Save upto 20%

Ideal for freelancers & start-ups

$ 0

UNLIMITED agents + pay per min


  • Basic Call Queues
  • Buy Local/Toll-free Numbers call and number charges are applicable
  • Custom Greetings
  • Ringtone Customization
  • Contexual Conversations
  • Forward to Phone call and number charges area applicable
  • Number Porting Porting charges are applicable

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Ideal for co-located teams

$ 19

agent/month + pay per min

Everything in Sprout and…

  • Advanced Call Queues
  • Business Hours
  • Call Masking
  • Call Recording
  • IVR (phone trees)
  • Voicemail
  • Context Transfer through Notes
  • Call Center Analytics

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Ideal for global teams

$ 59

agent/month + pay per min

Everything in Garden and...

  • Abandoned Call Metrics
  • Holiday Routing
  • Service Level Monitoring
  • Omnichannel Routing Available with Freshdesk

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24 x 7 email support and 24 x 5 phone support included with all plans

Why do businesses love Freshcaller?