Personal conversations. Faster resolutions.

That’s where a call center software comes in. Freshcaller has all the essential capabilities necessary for your business call center. You can

  • Buy phone numbers
  • Set up IVR
  • Customize voicemail
  • Monitor calls
  • Record calls automatically
  • Conference other agents

How does Freshcaller improve your business call center?

How does Freshcaller improve your business call center?

Quick setup for admin

Super-easy setup options to enable your administrators to launch your call center in minutes.

Insights for supervisors

Live call center dashboard to help supervisors manage calls and agents real-time.

Contextual conversations for agents

All previous call recordings and notes are available to ensure your agents always have the full context.

Evaluating Freshcaller? Here's our pricing
MONTHLY
YEARLY Save upto 20%
SPROUT

Ideal for freelancers & start-ups

$ 0

UNLIMITED agents + pay per min

 

  • Basic Call Queues
  • Buy Local/Toll-free Numbers call and number charges are applicable
  • Custom Greetings
  • Ringtone Customization
  • Contexual Conversations
  • Forward to Phone call and number charges area applicable
  • Number Porting Porting charges are applicable

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BLOSSOM

Ideal for co-located teams

$ 19

agent/month + pay per min

Everything in Sprout and…

  • Advanced Call Queues
  • Business Hours
  • Call Masking
  • Call Recording
  • IVR (phone trees)
  • Voicemail
  • Context Transfer through Notes
  • Call Center Analytics

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Estate

Ideal for global teams

$ 59

agent/month + pay per min

Everything in Garden and...

  • Abandoned Call Metrics
  • Holiday Routing
  • Service Level Monitoring
  • Omnichannel Routing Available with Freshdesk

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24 x 7 email support and 24 x 5 phone support included with all plans

Why do businesses love Freshcaller?