Freshsales CRM

A superior HubSpot alternative minus the cost

Freshsales CRM is a powerful CRM for teams focused on high-velocity sales and productivity. It’s an easy-to-use CRM that you can customize based on your business needs, get actionable insights, and drive more sales—all at an affordable price. 

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Freshsales CRM

HubSpot Sales Hub

Freshsales CRM is an AI-powered, user-friendly CRM designed to improve sales productivity and revenue growth. It leverages advanced AI to streamline customer engagement, enhance sales efficiency, and set sales teams up for success.

HubSpot offers Sales Hub, a CRM that helps businesses manage leads, streamline communication, and close deals. It includes features such as email templates, calling capabilities, meeting scheduling, and sales pipeline tracking.

How to choose the right CRM for your business?

When selecting a CRM for your business, it's crucial to consider not just the features but the value it brings to your sales processes, team productivity, and overall growth. To cut through the noise and make your search easier, here are some key things to keep in mind.

Customization to fit your business needs

Flexible to adapt to your unique needs so that your teams spend more time selling and less on learning complex software.

Intuitive and easy-to-use interface

The CRM should feature a clutter-free interface, ensuring easier adoption without the need for extensive training.

AI-powered insights for faster decision-making

AI to deliver actionable insights and accurate forecasts, helping you focus your efforts on high-potential leads.

Powerful automation that boosts productivity

Streamline your workflow and improve productivity by freeing your team to focus on closing more deals.

Reliable support and easy onboarding

Excellent support and onboarding ensure that you experience a smooth transition and minimal interruption.

Transparent and affordable pricing

Offers essential features without a hefty price, providing value through free tools and scalability as you grow.

Freshsales CRM: the #1 HubSpot alternative

Freshsales CRM provides the essential tools tailored for your business's sales growth, unlike HubSpot Sales Hub, which comes with an extensive array of features, many of which may not align with your specific needs.

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5 reasons Freshsales CRM is a better choice than HubSpot

1. Freshsales AI-powered insights that help you sell smarter

What HubSpot offers

  • HubSpot's Gen AI, with its stellar capabilities, helps you craft engaging emails, accelerates sales prospecting, and delivers detailed company insights.

  • While HubSpot excels in content creation and insights, it falls short in identifying high-conversion deals based on AI-powered insights, limiting the efficiency of closing deals and boosting revenue.

How is Freshsales CRM different

  • Freddy AI in Freshsales excels in composing captivating sales emails and provides your team with the ability to rephrase, expand, or modify the tone of their email content for better conversions.

  • Freshsales identifies high-potential deals through AI-driven insights, recommends the next-best action, and enables precise sales forecasting to consistently meet and surpass your revenue targets.

2. Increased productivity with customization and automation in Freshsales CRM

What HubSpot offers

  • Customizing HubSpot Sales Hub can be challenging without technical expertise, as it involves creating custom objects, properties, and associations.

  • Kanban views are limited to the deals module, which hinders salespeople's ability to stay on top of their leads and accounts.

  • Setting up recurring time-based workflows requires an additional purchase of the Operations Hub, starting at $750 per month per user.

How is Freshsales CRM different

  • With Freshsales CRM, you can easily create custom modules or define sales activities tailored specifically to your business needs.

  • ​​Freshsales UI is intuitive and clutter-free so that even first-time users can easily organize their data using list or kanban views.

  • Freshsales offers time-based workflows out-of-the-box, with zero additional cost, enabling you to boost team productivity effortlessly.

3. AI chatbots in Freshsales that boost conversion rates

What HubSpot offers

  • HubSpot offers live chat functionality for websites, allowing businesses to engage with visitors in real time. However, it lacks multichannel support. This can be a drawback for businesses looking to engage with customers across various communication channels, such as social media or messaging apps.

  • HubSpot doesn't offer customizable AI-powered chatbot templates. As a result, businesses may find themselves spending more time and resources on optimizing chatbot to meet their industry requirements.

How is Freshsales CRM different

  • Freshsales CRM provides versatile AI-powered chatbots for always-on selling across websites, email, SMS, WhatsApp, and more, ensuring high-intent prospects are instantly connected to the sales team.

  • Freshsales CRM also provides tailored engagement through industry-specific bots and templates, personalizing the interactions for increased conversion rates.

4. Best-in-class onboarding and post-sales support with Freshsales CRM

What HubSpot offers

  • HubSpot requires a substantial onboarding fee—$1,500 for Professional plans and $3,500 for Enterprise plans. Any additional support necessitates extra costs via their premium professional services.

  • HubSpot does not offer phone support in the Starter plan, hindering small businesses from getting critical assistance. The implementation time can stretch up to two months, delaying the time-to-value.

How is Freshsales CRM different

  • Freshsales CRM ensures that you get a smooth start with free onboarding services, supported by a Dedicated Account Planning (DAP) team to help you with data migration and activation. 

  • Freshsales CRM also offers 24x5 support and phone assistance across all plans, enhancing accessibility without any onboarding fees.

5. Get premium features at affordable rates with Freshsales CRM

What HubSpot offers

  • HubSpot has introduced its flexible pricing model, featuring view-only seats and core seats, to make the plans more affordable for new businesses. However, the starting costs for utilizing HubSpot's services still stand at 66% higher than Freshsales.

  • HubSpot imposes limitations on its add-ons. The Starter plan includes 500 phone minutes. Businesses requiring extra minutes are forced to move to the Professional plan, incurring a 5X increase in their license cost

How is Freshsales CRM different

  • Freshsales CRM stands out with its competitive licensing rates, catering to businesses of all sizes. With pricing starting at just $9 per user for the Growth tier, $39 per user for the Professional tier, and $59 per user for the Enterprise tier, Freshsales CRM provides affordable options for businesses looking to leverage advanced CRM functionalities. 

  • With zero onboarding fees, Freshsales CRM offers a cost-effective solution ensuring that businesses of all sizes can seamlessly adopt the CRM platform without incurring any additional costs.

Freshsales CRM or HubSpot Sales Hub? Decoding the best CRM solution

Criteria

Freshsales CRMHubSpot Sales Hub

Pricing

Starts at $9/user/month

Starts at $15/user/month

Mandatory onboarding cost

Nil

$1500 for Professional, and $3500 for Enterprise

Kanban views for Contacts, and Accounts



Clone records



Time-based Workflows





Requires Operations Hub License

(starts at $700 per month per user)

Answer bots



AI-powered deal insights



Next-best action



Data centres

US, EU, IN and AU

US and EU only

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The Freshworks advantage

Freshworks Neo Platform

Create custom workflows and applications to meet your unique business needs. Scale fast with a marketplace of more than 1,200 apps. Unify experience, gather actionable insights, and bring customer context to every interaction.

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Freddy AI for sales

Get more done in less time with Freddy, your always-available AI assistant. Freddy helps you find potential customers, create personalized emails, and provides insights to help you close deals faster.

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Freshsales Suite

Unite sales and marketing with an all-in-one CRM. Deliver seamless engagement across channels with a 360° view of the customer. Understand customer intent and send the right message to close deals faster.

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Why our customers love us

With Freshsales, we are able to get a holistic view of our customers, have better governance over sales productivity, pipeline and in turn move our business forward.

Brian ShiaHead of Corporate Solutions, Lalamove
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Reducing our no-show rate was important to have higher utilization of our sales team. With Freshsales, we brought it down to about 20%, and time is money.

Mike HopkinsSenior VP, Sales and Service, Blue Nile
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Simplicity and power of the tool took us. Freshsales is allowing us to keep going with limited resources, given the shifting environment. It’s an asset.

Greg ArmstrongVP of Sales, Evans Manufacturing
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We are 100% satisfied with Freshsales. We wanted an out-of-the-box solution that could be used. We have got it.

Kim JohnsenCCO, Kongskilde Industries
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TRUSTED BY 65,000+ BUSINESSES WORLDWIDE

Recommended by industry experts

FAQs

Is HubSpot CRM free?

While HubSpot Sales Hub provides a free version, it does come with its own set of limitations. Within the free plan, users are restricted to basic contact management capabilities. Additionally, access to advanced features is limited, along with constraints on the number of email templates and lists that can be utilized.

On the other hand, Freshsales offers a more flexible solution, starting at just $9 per month. You can efficiently manage your sales processes and scale your operations effectively, all at a more competitive price point compared to HubSpot's starting price of $15 per month.

What to look for in a HubSpot alternative?

Look for a CRM solution that not only streamlines your workflow with essential features like automation and AI-driven insights but also integrates seamlessly with your existing tech stack. This eliminates the need for your sales teams to toggle between multiple tabs and enables them to be more productive.

Also, prioritize scalability without exorbitant costs; Freshsales, for instance, offers a smooth transition to enterprise features as your business grows, maintaining reasonable pricing compared to the sharp increases seen with HubSpot.