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G2 Crowd names Freshsales a Leader in CRM Software Industry

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Peer-to-peer, business solutions review platform G2 Crowd named Freshsales a Leader in the CRM Industry in their Spring 2018 announcement. Products in the Leader quadrant are rated highly by G2 Crowd users and have substantial Market Presence scores.

Freshsales is a sales CRM designed for high-growth, high-velocity sales teams with features such as built-in phone and email, lead scoring, user behavior tracking and automation, along with other CRM-related features on one platform.

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Freshsales is a part of the Freshworks product family, whose flagship product, Freshdesk, is the leading customer support solution with over 100,000 customers worldwide.

Freshsales received a 4.7 out of 5 star average for user satisfaction across its 379 user reviews, with 98% reviews being 4 stars or higher. Freshsales is the #1 CRM for Small Business for having the highest G2 satisfaction scores of 98% and ranks ahead of other CRM software providers.

Here’s what some of our customers have to say about Freshsales

All-in-one CRM for prospecting and closing deals.

Luciana M - 5 Star Review

Freshsales has built-in features to surface your hottest leads, connect with them by phone and email, and provide behavioral analytics on your website, product, and email. With Sales Campaigns in Freshsales, your outbound sales team can quickly schedule campaigns right from the CRM.

For small businesses who are juggling multiple applications to get things done, Freshsales has all the right features for sales teams to “live inside the CRM.”

Accessible and simple CRM

Lida Madsen - 4.5 Star Review

A lot of CRMs are complicated and may require external consultants and/or extensive training to get your team onboard. Freshsales makes it easy for small businesses to have their sales processes up and running within minutes. The simple and intuitive UI makes it easy to configure and quickly adaptable to your existing sales process.

Freshsales automates most of the time-consuming manual activities so that salespeople can focus on what they do best—talking to prospects and closing deals.

A powerful CRM at an affordable price

Pradeep M - 5 Star Review

On average, businesses spend $150/user/month on their CRM, with 61% spending over $50/user/month.* But that’s only one part of the story; businesses also end up investing in other tools for lead scoring, marketing automation, and user behavior tracking, because their CRM doesn’t come with these functionalities. For small businesses who are on a tight budget, investing in additional expensive tools can reduce your runway.

Freshsales saves a great deal of time, money, and subscription fatigue with built-in features for small businesses at plans starting from 12 USD.

*Source

Amazing Support

Eric Fernance - 5 Star Review

Many CRMs may not be transparent and upfront with their pricing and may charge an additional fee for training, implementation, maintenance, and support. Freshsales, on the other hand, provides free migration from any CRM, and 24×5 email and phone support across all plans at absolutely no added cost.

Best CRM for small business

Sarah-Berry-5-Star

You don’t have to be a large company to truly take advantage of a CRM. Freshsales has just the right features your small business would require in a CRM, at a budget that fits your pocket. It’s highly customizable and refreshingly easy to use so sales teams can get started in no time.

Whether you’re a solopreneur, a team of 20, or adding new employees every month, your small business needs a CRM system to build better relationships with existing customers, gain new ones and grow your business. Freshsales is a CRM for small business, designed especially for small teams like yours.

Some of the other highlights include:

Freshsales being listed in the Top 20 CRMs for Small Business

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Freshsales being listed in the Top 10 Free CRMs

Top-10-Free-CRM-Tools-for-Businesses

About G2 Crowd, Inc.

G2 Crowd, the world’s leading business solution review platform, leverages more than 360,000 user reviews to drive better purchasing decisions. Business professionals, buyers, investors, and analysts use the site to compare and select the best software and services based on peer reviews and synthesized social data. Every month, nearly one million people visit G2 Crowd’s site to gain unique insights. G2 Crowd aims to bring authenticity and transparency to the business marketplace.

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