A Customer Relationship Management (CRM) system is a technology that helps businesses streamline their communications with potential and existing customers. The goal of using a CRM software is nurturing better relationships with clients and prospects.
CRM tools can track all interactions with customers, their purchase histories, preferences and inquiries. Understanding customers better will enable businesses to enhance satisfaction, fostering loyalty and growth.
Are you looking to search and compare the best CRM platforms for your business? Browse the page to learn more about the following:
Managing relationships with customers mean being able to look beyond data and understand the context that drives interactions. This context is obtained through different channels—spreadsheets, phone, email, face-to-face meetings, etc.
Being able to access all this context instantly and with minimal effort is a struggle, especially when it is scattered across different tools. Even to get a quick update on a deal or prospect, your salespeople have to switch multiple tabs and platforms.
Between one jump and the next, valuable time and prospects are lost. That’s where a single tool (read CRM tool) can make a pivotal difference.
There are a lot of CRM system in the market, but only a handful can be certified as ideal CRM software.
If you are looking for a good CRM software that syncs seamlessly with your business needs, you have to choose wisely. Make sure to tick off all these crucial attributes before qualifying it as the best CRM software for your business.
Freshsales gives you everything you need to accelerate your revenue with context-driven sales. It helps streamline your sales processes from lead generation and prospecting to driving deals to closure and maintaining good relationships with your customers.
Here’s a quick overview of the essential features that Freshsales offers:
Salesforce is a cloud-based CRM software that offers an extensive range of features to manage your sales, and marketing processes. Key functionalities include:
Microsoft Dynamics provides CRM features that can enable you to manage sales:
Zoho CRM is a cloud-based CRM platform that offers a comprehensive suite of tools to manage your sales process. Key functionalities include:
Insightly is a cloud-based CRM platform that provides businesses with a range of features to manage their sales, such as:
HubSpot CRM software to help teams close more deals, deepen relationships, and manage their pipeline more effectively — all on one connected platform. Here’s what you can do with HubSpot:
Copper is a CRM solution designed for Google users and has a tight integration with GMail. Here’s what Copper offers:
Outreach is a sales engagement platform that provides businesses with a range of features to manage their sales operations, including:
Zendesk Sell is a sales CRM software that provides businesses with a range of features to manage their customer relationships. This includes:
Pipedrive CRM software offers features to manage your sales pipeline and customer relationships, including:
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making sales easy.
Freshsales, by Freshworks, is an intuitive CRM software that enables your salespeople to start selling from day 1. It works out of the box so that you can:
Freshsales can improve sales productivity and make the lives of salespeople easier and more organized.
Here are some possibilities with Freshsales CRM:
Freshsales brings the three most used channels under one window—email, phone, and chat.
It also gives you complete information about your customers and prospects on a single screen. On this page, you can:
Get the most out of Freshsales by integrating it with various software for:
Billing.
Chat and telephony.
File sharing and collaboration.
Marketing automation
Keeping the data in CRM up-to-date is a challenge when it involves performing everyday mundane tasks. Maintain a clean CRM, and also save your time and efforts with automation in Freshsales. You can:
To scale your business, it is essential that you track and optimize your sales process. Using sales reports, you can measure sales performance and understand how your sales team is performing. You can create reports to analyze:
Every business is unique, and you can tailor Freshsales to fit your business needs. With Freshsales, you can:
Sorry, our deep-dive didn’t help. Please try a different search term.