contact management

Make contact management a breeze with a 360o view of your contacts.

Seamless contact management minus the clutter:

  • Prioritize leads with AI-based lead scoring.
  • Bid goodbye to manual data entry with auto-profile enrichment.
  • Create tasks; schedule appointments with leads and customers.
  • Use Smartforms to automatically capture leads from web forms into Freshsales.
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Why Freshsales?

Stop juggling multiple tools

In-built phone and email sync, lead scoring, event tracking and reporting, all in a hassle-free package.


View customers’ social profiles, identify customer touchpoints, lead scores, recent conversations all—from a single screen.

Automate with workflows

Create intelligent workflow that operate like clockwork, and find more time for activities that actually move the needle.

Your sales CRM, fully featured

Lead Scoring

Know which sales lead is hot and who’s not, using lead scores. Prioritize follow-ups with data-backed insights.

360-degree customer view

Access customers’ social profiles, identify customer touchpoints (website, product, interactions, appointments), and more—from a single screen.

Auto-profile enrichment

Bid goodbye to manual data entry! When leads are created with their email addresses, their social profiles and display pictures get auto-enriched.

Smart Reporting

Get comprehensive visual reporting for smarter, informed decisions. Customize default reports, understand your sales results and grow your revenue.

Mobile CRM

Make more sales on the go. Access all your customer data at your fingertips with the Freshsales mobile app.

Seamless Integrations

Get the most out of your CRM experience with a host of powerful and seamless integrations.

Do all of this and more with Freshsales

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Over 6000 happy customers use our sales CRM