Trusted by businesses you know and love

Your customers have changed. So should your customer service.

Customers today expect you to value their time, to deliver answers easily, and to help them quickly. Freshchat enables you to deliver on these expectations using best-of-breed offerings in AI-powered bots and messaging.

 

 

 

CHATBOTS

Automate beyond just FAQs

Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional, regardless of the channel they are on.

 

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Messaging channels

Bring customer service to the customer

Support customers where they already are - on modern conversational experiences like WhatsApp, Apple Business Chat, Facebook, LINE, and even website and mobile app messaging.

 

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Proactive customer service

Reach out to customers before they reach you

Anticipate when customers may need a little help and send them a message letting them know you're available to chat.

 

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Powering millions of conversations for businesses of all sizes