Engage before they exit and qualify leads with Bots

Engage proactively with visitors who are dropping off or are closer to making a purchase. Allow the bot to then kick in, qualify leads, and auto-upload them into your CRM.

Get all the context you need to sell smarter

With events timeline, user information, and social profiles, know who you're talking to and what they are up to. Pull additional information from external tools to make data-backed conversations.

Language, no longer a barrier

Customize Freshchat's messenger experience in the language your customers speak. In addition to the messenger supporting 32 different languages, the agent interface can be localised in 20 languages - including French, German, and Spanish.

Powering millions of conversations for businesses of all sizes