Catch every lead.
Keep every user.
Modern messaging software powering more than 20,00,000+ conversations for founders, hustlers, and startups. Drive visitors to become leads and users to become happy, engaged customers.
Use the Freshchat messenger to target visitors who matter, generate and qualify leads with bots, know when a lead is online and convert those with high purchase intent, and retain customers with proactive messages to become happy, engaged customers.
Drive visitors to complete a purchase, sign up, or subscribe to your blog with triggered messages.
Automate lead capture, qualify responses, and auto upload them into the CRM with conversational bots.
Nudges customers to do a repeat purchase, fill a feedback survey, or upgrade to a higher plan.
Get a visual summary of conversation trends, CSAT scores, and team member workload.
Know who you're talking to and what they are up to with user profile and events timeline. Pull data from external tools like CRM or order management apps using SmartPlugs.
Bring the best of all worlds together. Freshchat seamlessly integrates with Clearbit Reveal, Slack, Facebook Messenger, Freshdesk, Freshsales, Shopify, and more to up your messaging game.
With the mobile SDK and Android and iOS app for team members, provide in-app chat support, share FAQs natively, send and receive push notifications, and ace conversations from anywhere, anytime.
Get 35% off on our most popular plan for all your marketing+sales+support needs
For your support+sales needs
Discount will be auto-applied when you select the plan after your free trial
“We’re using Freshchat to solve our customers’ needs with precision, and in real time. It has ensured our customers receive prompt personalized experiences, and has also brought in operational efficiencies that make assisted buying extremely scalable.”
“After switching to Freshchat, our chat-to-conversion rate and reply rate on campaigns have increased by 50%.”
“With Freshchat, our customers do not have to wait for calls to connect and dedicate their precious time to seek help & support from us. Freshchat offers a frictionless way to reach out for support, raise or report any issue and this has helped us retain & delight our customers with quick & dependable support at all times.”
“We're a small team and don’t have a team of inside sales reps/client success team/customer support department. We needed a way to efficiently and effectively help our customers, prospects and visitors with the most common questions they have, without having to consistently monitor a live chat. We have found the structure, flexibility and appearance of the FAQ functionality within Freshchat to solve our challenge in a concise manner.”
“For a high-frequency cryptocurrency trading platform like Koinex, efficient customer query response time is consequential. Using a platform like Freshchat for personalised one on one conversation makes instant resolution easier as it helps in providing realtime user-specific solutions. Other features like IntelliAssign, people segmentation and smart integrations with other platforms help in prioritising and streamlining the workflow.”
“As DebtBusters strives to help as many South Africans as possible, a tool such as Freshchat enables us to assist more potential clients from a lead generation point of view, as well as ensuring our existing clients receive prompt assistance when using the chat function on our client portal.”