The Zendesk chat (Zopim) alternative your team needs
Live chat software comes with several hurdles - chat sessions, forms, and zero response time expectations. It’s time you trade it for a modern messaging experience.
Don’t make your website chat a hurdle to access with gated forms that drives your visitors and users away.
Automate lead capture with bots that asks the right questions, qualifies leads, and auto-uploads them into the CRM.
Get rid of multiple call to actions that impede your visitor or user to directly talk to you. “Our representative will get in touch with you shortly” is a total nay!
Make conversations easy to initiate and categorize them into topic-based channels. Set context and the right tone with a welcome message and keep the thread accessible at all times.
Don’t just record basic event actions like time spent on the page or number of page views that only gives your team partial context.
Target with granularity using attributes like value of item in the cart or name of the case study downloaded to engage, qualify, and close.
We don’t charge you for team members who left midway or are vacationing.
Freshchat currently integrates with Slack, Facebook Messenger, ClearBit Reveal and also has Wordpress and Shopify plugins. Freshchat also seamlessly integrates with both Freshdesk and Freshsales by allowing their support and sales teams to carry the messenger with them inside these apps.
No, the Freshchat web messenger won’t impact the load time of your pages. We continuously optimize the size of the widget to make sure it loads seamlessly on all pages.
Freshchat charges you based on what you use, who actively uses the product, and has no hidden costs. The free plan is available for 10 team members and is ideal for small teams. Our Garden plan (For support needs) is for $19, blossom plan (for sales + support needs) is for $29, and the estate plan (for large teams) is available for $49. Discover more here.
Yes, we do offer a custom quote for early stage companies. Write to us at firstname.lastname@example.org with your messaging needs and company details for us to get back to you with a quote.
We currently offer multilingual support in FAQs for 30+ languages and will be rolling out full multilingual support soon
Freshchat is built to bring a modern messaging experience to websites and products without a form-like gated interface. Prospects and customers can use the customizable dew on your site to start a conversation.