SESSION REPLAY
Understand visitor's experience on your website
With Session Replay in Freshmarketer, pinpoint user struggles on your website or application, improve user engagement, and deliver exceptional experiences.
Session replay is a video-like replica of your visitor’s journey on your website and application. They are an indispensable tool in your optimization stack and help boost conversion rates. With Freshmarketer’s Session Replays, visualize what anonymous visitors experience on your website/application, record their interactions like clicks, taps, keystrokes, and scrolls, in real-time, fix underlying issues, and provide delightful experiences.
With Session Replay in Freshmarketer, track issues that impact website conversions. Monitor visitor’s clicks, taps, scrolls, media actions, and more, on your site captured as anonymous sessions. Prioritize website issues like page loading time, broken web elements, etc., and provide seamless customer experiences.
Target and record sessions of your visitors based on multiple audience segments and avoid spamming your sessions. Choose from audience segments or create your own with custom javascript and focus on the segments that yield maximum conversions.
Gain insights on visitor behavior while being mindful of your audience’s privacy. Freshmarketer’s Session Replay automatically masks sensitive information on your web pages like credit card details and passwords from being recorded and displayed in the session. With the ability to mask user-defined sensitive fields, capture only the information you want, and delight your audience.
Freshsales Suite combines the power of sales, marketing, chat, and telephony in one AI-powered solution.
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