Business-friendly capabilities and pricing.

A good virtual phone system needs to help startups, small and medium-sized businesses to set up, launch, and manage their phone requirements without hassles. With Freshdesk Contact Center, you can

  • Buy phone numbers
  • Set up IVR
  • Unlimited voicemail
  • Play call recordings
  • Customize greetings
  • Route to teams
what is a virtual call center

How does Freshdesk Contact Center improve your virtual call center?

quick to setup 2x
live insight 2x
improved collaboration 2x

How does Freshdesk Contact Center improve your virtual call center?

Quick setup for admin

Super-easy setup options to enable your administrators to launch your call center in minutes.

quick to setup 2x
Insights for supervisors

Live call center dashboard to help supervisors manage calls and agents real-time.

live insight 2x
Contextual conversations for agents

All previous call recordings and notes are available to ensure your agents always have the full context.

improved collaboration 2x

Why do businesses love Freshdesk Contact Center?