Partner Day 2026 | Berlin

An in-person partner meetup in Berlin, designed for real conversations, deeper connections, and meaningful collaboration. No crowded halls or generic keynotes, just focused time with the partners who matter.

Venue: Soho House, Torstrasse 1, 10119, Berlin

Time: April 29, 2026 | 9 a.m. to 3:30 p.m.

Partner Day Berlin 2026

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A flagship partner event you don’t want to miss

Why attend

We’re bringing these roadshows to life to reinforce one simple truth: partners matter more than ever. As the market evolves, your expertise, local insight, and customer reach play a critical role in driving shared growth and impact.

Align vision

Get a direct look at Freshworks’ strategic vision and market direction.

Maximize profitability

Stay current on marketing programs, enablement frameworks, and GTM strategies that drive revenue.

Accelerate growth

Discover enhanced technical and product overviews for partners, shared directly by Freshworks executives.

Meet the speakers

Rachna Headshot

Rachna Gupta

Vice President, Demand Generation - Freshworks

Tim Britt

Tim Britt

Vice President, Strategic Alliances - Freshworks

Sriram Headshot

Sriram Subramanyam

Senior Director, Partner Marketing - Freshworks

Josh lee Headshot

Josh Lee

Senior Director, Global Partner Programs - Freshworks

Simon Headshot

Simon Morris

Senior Director, Solution Engineering - Freshworks

Maike Headshot

Maike Flathmann

Sr. Manager, Enterprise Sales - Freshworks

Joroen Headshot

Jeroen Janssen

Sr. Manager, Solution Engineering - Freshworks

Lamia headshot

Lamia Oumeddour

Manager, Channel Sales - Freshworks

Agenda

Partner Day Berlin 2026 Agenda Image

Welcome address and objectives

  • Welcome address, Partner Day objectives & overview

  • Recognizing FY25 partner achievements and welcoming new partners to the program

  • Setting the tone for shared growth together in 2026

  • 2026 company vision & strategic priorities

  • Key market trends & competitive landscape

  • Growth areas and opportunities

Product vision & strategy

  • Product vision & strategy across EX, Freddy AI, and CX

  • What’s coming in 1H'26 and what’s sellable now

  • How the company roadmap aligns with partner services opportunities

Coffee break

  • Networking and coffee

Partner and channel growth potential

  • Market opportunity & potential for partners

  • Evolving customer expectations

  • Partner-led growth & collaboration

  • Commission and Incentive updates

  • Go-to-market alignment: co-sell, deal registration, joint execution

Lunch

  • Lunch at the Soho House

Marketing priorities and enablement

  • 2026 marketing direction and partner impact

  • ABM, Campaign-in-a-Box, MDF, and pipeline growth strategies

  • Sales assets, advocacy, and high-ROI campaigns to replicate

Proven plays that win

  • Demos that resonate by industry, CX/EX use case, and buyer context

  • Solutions to real business challenges to strengthen value perception

  • How to differentiate effectively and handle strong objections

  • Proven techniques to shorten sales cycles and drive conversions

  • Apply lessons from real partner-led successes to close more deals

Closing note

  • Key takeaways 

  • Next steps for partners 

  • Ongoing enablement and engagement roadmap