Why do you need Low Code application development

Customer demands and expectations are rising rapidly with digitization. With changing business dynamics, keeping up is more difficult than ever. According to a study, 66% of customers expect companies to understand their needs and expectations and act on them quickly. 

In a fast digitizing world with changing expectations, the pressure to continuously deliver innovative solutions is high. Organizations, whether big or small, spend vast sums of money to keep up. Yet most IT departments and developers are always buried under enormous workloads. The rising global shortage of qualified developers does not help either! A study has found that, in December 2020, the global shortage of skilled workers reached an all-time high of 40 million, and experts predict the number may reach 85.2 million by 2030. 

Hiring more developers or staffing up your IT department is not the solution. With rising costs adding more developers will only put extra stress on your budget. How do you deliver modern, secure, and scalable solutions fast with all these challenges?

 

Low code app development to the rescue!

If you are a business looking for continued business growth and a way to reduce churn, you need modern tools that let you solve automation challenges fast.

Enter low code app development! 

What is low code development? It is an approach to software development that lets you create fully functional apps faster with minimal lines of handwritten code. It enables you to use pre-built templates and components (aka building blocks), to bring out functional applications when put in logical sequences. 

Traditional coding demands much time to master and requires a specific skill set. Graphical and visual development with low code lets people with less or no development skills build apps quickly and solve specific business problems within their domain of expertise. 

 

Empower your tech-savvy employees to become citizen developers 

One of the biggest challenges that any business faces today is the lack of developer resources or IT bandwidth to work on customer experiences or problems regularly. With the shortage of skilled developers skyrocketing, you need low code to bridge the demand and supply gap. 

Not only this but with multiple moving parts in an organization, business goals are rarely aligned with IT goals. 

How does low code application development solve this? 

It makes application development easier for everyone! Whether a marketer, customer success manager, tech admin, HR, or an operations guy, with some level of technical understanding, they can be empowered or trained to build apps and solve business problems. They are the people who understand and drive your business ahead.

 

What benefits can you drive with low code?

  • Save costs – Low code lets citizen developers within your organization build apps for multiple business use cases. It solves two specific problems. With the rising cost of hiring skilled developers, you can keep your hiring costs in check. Additionally, IT teams can now focus on core tech asks and reduce wasting time on projects that do not demand their technical expertise.
  • Tackle shadow IT – Low code enables business leaders or anyone from your team with basic technical knowledge to build apps based on their needs with some support and guidance from your internal IT teams. This can significantly reduce the risk of employees using third-party applications to solve operational challenges, which can be a potential security threat to your organization in the long run. 
  • Build through collaboration – Whether you build apps to improve your customer experience or solve operational roadblocks, you need buy-ins from multiple teams, viz. product, engineering, design, and executive management. Modern-day low code tools let multiple teams collaborate simultaneously to build apps through a shared virtual space and a shared language. Everyone involved has a clear view of how the app functions, and there is no break in communication even if they are working from multiple remote teams.

Low-code application development platforms can be a game-changer for you if you are a business operating in the current environment and want to drive customer delight. 

Until now, you might have a fair idea of what a low code platform is, why you need to start thinking about it, and some benefits your business can drive with low code. But what are some key features which make these platforms different from your traditional application development?

 

Let’s look into some common ones you may come across

  • Drag and Drop elements – This is one of the most important or, should we say, the most crucial aspect of any low code application development tool. It lets you create an app by selecting suitable elements from an already existing component library that an app might need to function. It goes a long way in making app development a breeze for citizen developers within your teams. 
  • Visual modeling – One of the critical aspects of low code tools that lets citizen developers create apps quickly is their ability to provide visual and logical representations of the application under construction. This makes it comprehensible to anyone, irrespective of their level of technical know-how. Visual modeling speeds up your app development and makes it easier for multiple teams to collaborate effectively and provide critical feedback wherever applicable. 
  • Reusability – Low code platforms bring the power of reusability to application development. With its out-of-the-box capabilities, developers can use pre-built templates and components to build apps. It not only makes the app building process a lot faster but is also one of the key features that differentiate a low code platform from a high code platform.
  • Lifecycle management – Low code app development platforms streamline and simplify different stages of an app development journey, from testing and debugging to deployment.

 

Why are we talking about Low Code?

If you are wondering why we at Freshworks are talking about low code application development suddenly, then you may not be the only one. At Freshworks, we continuously seek to innovate and add capabilities that make the lives of businesses and developers easier. Constantly changing business dynamics prompted us to take note of one of the most burning problems our customers might face. Building solutions fast without getting restricted to their heavily loaded IT or developer team nor significantly increasing their cost burden. 

Keeping these challenges in mind, we are glad to introduce Low Code on Freshworks Developer Platform, powered by Neo. Now build applications for your customers or extend Freshworks product capabilities without getting tangled in lines of code or syntax. Empower citizen developers to build solutions for the future, faster with Low Code. Beta access is now open for Freshdesk and Freshservice customers. Sign up for Beta here and join our waitlist: https://www.freshworks.com/platform/low-code/

Want to know more about Low Code on Freshworks developer platform? Check out our webinar recording from our website to learn more about our Low code capability. You can also find a detailed demo of how to use our platform and get started with your first app using low code.