Empower your IT teams to deliver world-class outcomes on time
Run key IT initiatives as projects.
Plan, prioritize, and work in an agile fashion. Deliver value faster and better.
Track and manage all your tickets and changes associated with a project within a single place.
With better context and visibility into associated development tasks, rolling out changes are highly smooth and efficient.
IT Teams working closely with development teams can reduce turnaround time and increase adherence to SLAs.
The built-in testing module of Freshrelease ensures high-quality software releases and rollouts.
Manage schedules and resources efficiently to get more work done, faster!
Create and link projects or project tasks with incidents, service requests, problems, or changes right within Freshservice.
Quickly review associated project or task progress from the associations tab.
Freshrelease is closely integrated with an incident, problem, change and release modules of Freshservice.
IT agents can now create or link one or more Freshrelease work items right from their Freshservice account.
Agents can keep track of all the dev tasks raised in the past. A dev task can be a bug, user story or an epic in Freshrelease.
This integration gives all the Freshservice agents Free guest access to Freshrelease. Agents have a full read-only view of tasks inside the Freshrelease.
Developers can view the entire Freshservice ticket within Freshrelease even without a Freshservice license.
Assign approved changes to your development team by tracking them as user stories and tasks in Freshrelease.
Collaborate with your development team, get insights into code changes, stay up to date on dependencies and deploy changes like a pro!
With built-in test case management, ensure quality and roll-out changes with confidence.
IT agents can seamlessly collaborate using comments and @mentions with the developer working on it.
Coming up - We will also bring Freshconnect integration for contextual collaboration by Q3 2020.
Freshrelease is natively integrated with incident, service request, problem, and change management modules of Freshservice.
Help your IT agents gain complete context of project tasks linked to tickets right within Freshservice. Similarly, enable project members to gain full context of Freshservice tickets within Freshrelease.
All Freshservice agents will get FREE guest access to Freshrelease. With this, agents can create tasks, @mention, comment, and view any Freshrelease task.
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