Onix Networking, a cloud solutions provider, uses multiple products from the Freshworks suite—Freshdesk, Freshservice, Freshchat, and Freshcaller. They love the omnichannel experience, customizations and reporting features the tools offer. They talk about how Freshworks products enabled them to achieve a CSAT score of 96%. They also express how Freshworks’ Customer-for-life promise resonates with them.
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