How Freshworks culture helped Megan build delightful connections at work

Megan Mcmahon always wanted to work in the delightful world of possibilities in software as a service (SaaS).

Although she had never sold software before, Megan was confident that her passion for learning and connecting with customers would come in handy as she forayed into the burgeoning world of sales. Building on that passion, her biggest achievement at Freshworks was being recognized as a top performer in the commercial segment for the first quarter of 2022. In her own words:

My imposter syndrome was through the roof when I joined Freshworks, but everyone helped me feel more confident of my abilities, and I was thankful that I never felt judged by what I did not know.

Prior to joining Freshworks in March 2020, Megan was working as an account executive in an ed-tech company in a remote position. She wanted to feel more connected with her team by going to the office and building relationships with her coworkers. Although Covid-19 had other plans, she relates that Freshworks made her feel welcome and involved in the company’s success from day one. Over countless Zoom meetings that would start off as brainstorming sessions, her team ended up talking about their shared experiences during the pandemic. And in just a few months, Megan made friends at work, went on trips together, laughed and cried, and experienced a deeper connection to her work.

Megan says she’s thankful for her overall learnings at Freshworks as well as the relationships she has fostered at work. In a watercooler chat for ‘A Freshworker’s Life’ series,  she opens up about her motivations and incentives for growth and throws light on the culture of mentorship at Freshworks. Read on to know more about this friendly Freshworker. 

Megan McMahon employee stories a freshworkers life

Looking back on her onboarding experience, Megan says that she felt an instant connection to all the people she spoke to, and she was certain that she could make a great fit as part of the Freshworks community. Being new to SaaS, she was pleasantly surprised to learn about the company’s wide customer base. In her own words:

I was super excited to learn how many large and well-known companies use our products!

Outside her team, Megan has struck a delightful partnership with the Solution Engineering team, her “technical counterpart”, and learned a lot about products and the willingness to go above and beyond for delighting customers. Building on her unique experiences, she also mentors others in her team to help them create lasting relationships with customers and prospects. With a glimmer in her eyes, she talks about the incentives and stock opportunities she received at Freshworks, which have motivated her to do better. In her own words: “I never thought I would be in a position at my level in the company but Freshworks made it happen!”

Megan thrives on building friendly and productive relationships at work. “Freshworks has a fun work culture, which has helped me build deeper connections,” she says. 

 

Interested in working with passionate Freshworkers like Megan who have discovered their potential, passion, and purpose at work? Look no further! At Freshworks, we empower people who power businesses and we are hiring across roles.