Enabling support agents to work remotely with Freshdesk

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Find out how ShipTime Canada Inc, Paid Inc & AuctionEdge, Freshdesk users just like you, successfully adopted the new norm of working 100% remote and what changes they made in the Freshdesk app to make sure that they're always closer to their customers.

Watch the live webinar recording where they shared their story with the Head of Customer Success, Freshworks. We have also highlighted some exciting features of Freshdesk that can help businesses thrive in a remote environment.

Presenters

Dave Wilson, Vice President of Operations

Paid Inc. & ShipTime Canada Inc.

(Joins us on 14th May)

Matt Knops, Customer Experience Leader

AuctionEdge

(Joins us on 19th May)

Manoj Raju

Head of Customer Success, North America

Ashwin Bharathwaj

Lead - Customer Success, North America