IT Service Desk - ESM for the new normal

According to a research finding from Tech Target (2020 IT Priorities - APAC), 44% of surveyed organisations are looking to invest in technologies that improve employee experience & productivity to support digital transformation in 2020. As organisations scramble to maximise productivity, the focus is on improving digital engagement, connectivity, collaboration, and, at the same time, ensuring information security.

In this webinar, we bring you stories from our customers on how IT service desk is leveraged to streamline & resolve service requests of their remote employees to ensure timely information access and seamless service experience across different functions.

Join us on June  25th to #experienceit

Attend this webinar and learn how to:

  • Build a single portal for seamless service management across business functions.
  • Enable organisation-wide digital transformation with ESM.
  • Elevate IT as a gateway to business success.


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Speakers 

Maria Mughal 

Head of Marketing - ANZ
Freshworks 

Vijay Shankar,

Co-Founder & Director 

Freshworks