Here’s what you can learn from the session: 

  • Why a digital-first is the way forward and how you can adapt

  • How you can rethink experience and adapt your operations to the new normal  to improve efficiency, lower costs and improve customer satisfaction


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Speakers

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Pradeep Kumar
Head of Strategic Initiatives
PayPal India  
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Krishnenjit Roy
SVP – Technology
Bankbazaar 
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Vishal Chopra
Head of Field Marketing India
Freshworks