Here’s what you can learn from the session: 

  • Why a digital-first is the way forward and how you can adapt

  • How you can rethink experience and adapt your operations to the new normal  to improve efficiency, lower costs and improve customer satisfaction


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Add to calendar 08/19/2020 3:00pm 08/19/2020 4:30pm Asia/Kolkata How Digital Transformation is fuelling growth and embracing disruption in Fintech When you hear the word Digital Transformation in FinTech, the first thing that comes to mind is technology that will enable a better experience for the customer. While the customer-centric approach has been the primary area of experience innovation, the year 2020 has necessitated digital transformation given the economic slowdown and uncertainty. This is a critical time for the financial services industry, and this might be a good time to explore, analyse and evaluate how digital transformation can help organizations Stay Ahead of Curve During The Time of uncertainty.

 

 

 

Speakers

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Pradeep Kumar
Head of Strategic Initiatives
PayPal India  
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Krishnenjit Roy
SVP – Technology
Bankbazaar 
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Vishal Chopra
Head of Field Marketing India
Freshworks