Join our live Q&A sessions with product experts from CRM, CX & ITSM.

Freshsales deep dive - weekly Q&A sessions with Freshsales experts

Join us on Mondays at 11:00 to see how you can delight your customers and accelerate selling with Freshsales. You’ll see how Freshsales helps your teams focus on the right deals, grow revenues faster and engage prospective customers on the channels that they choose.

Join the demo session on Monday where we will show how Freshsales can:

• Use built-in chat, telephony, email and bots to engage better, faster

• Get a 360° view of all interactions with the customer in one place

• Solutions and Freddy AI-powered insights to increase deal velocity

Freshdesk deep dive - weekly Q&A sessions with Freshdesk experts

Join us on Tuesdays at 11:00 to see how you can delight your customers with effortless omnichannel service. You’ll see how Freshdesk makes customer service on the channels that your customers choose to use, effortless and delightful.

Join the demo session on Tuesday where we will show how Freshdesk can:

• Make customer service across every channel effortless and delightful

• Show every customer interaction in one place

• Turn on a true omnichannel customer experience

• Enable any channel - including telephony

Conversational Chat & Messaging deep dive - weekly Q&A sessions with customer experience and engagement experts

Join us on Tuesdays at 11:00 to see how you can ensure that your customers can speak to you, on their terms, with the channels that they want to use with chat and conversational messaging (for Web, Mobile, WhatsApp, LINE, FB Messenger, Apple Business Chat, and more!).

Join the demo session on Tuesday where we will show how Freshchat can:

• Help customers find answers fast - launch AI-powered chatbots to easily guide customers in solving their questions

• Activate chat solutions that integrate with the apps and partners that you use to deliver your services

• Make chat easy - offer customers real-time updates via conversational bots

Freshservice deep dive - weekly Q&A sessions with Freshservice experts

Join us on Wednesdays at 11:00 to see how you can delight your teams with effortless service management. You’ll see how Freshservice enables employees to access the services that they need through their preferred channels whilst maintaining a customer centric experience.

Join the demo session on Wednesday where we will show how Freshservice can:

• Deliver a modern service management solution that puts an emphasis on better employee experience

• Clear headspace for your team to complete more meaningful work and achieve quicker resolution times by enabling your customers with self-service  

• Gain asset visibility, empower efficient IT change management, improve asset utilisation and drive down costs