Agenda

11:00 AM - 11:05 AM - Welcome Address
11:05 AM - 11:10 AM - Keynote SessionBusiness as Unusual: Riding the new wave of digital transformation with Vinod Chandramouli, Business Head - Freshworks
11:10 AM - 11:35 AM - Panel Discussion | Building the Future - Customer experience in the new economy with Vishal Chopra, Head of Field Marketing - Freshworks
11:35 AM - 11:45 AM - Virtual Mentalism | Discover what ‘X’ in CX stands for by Larry Soffer - Mentalist, Illusionist and Magician
11:45 AM - 12:00 PM - Discover Versatility & Intuitivity with Freshworks | Omnichannel Product Demo with Paul Daniel, Senior Solutions Engineer - Freshworks
12:00 PM - 12:10 PM - LIVE QnA
12:10 PM - 12:15 PM - Closing

Speakers

Hosted by: Sandeep John

Field Marketing - South East Asia

Freshworks

Allian Marie G. Dela Cruz

Business Process Innovations Consultant

Philippine Seven Corporation

Anna Gong

CEO & Founder

Perx Technologies

Cliff Ricardo Sutantijo

Vice President of Product Marketing

Qoala

Juan Almer

Head of Customer Care

DANA Indonesia

Paul Daniel

Senior Solutions Engineer

Freshworks

Vinod Chandramouli

Business Head - South East Asia

Freshworks

Vishal Chopra

Head, Field Marketing - South East Asia

Freshworks