Agenda

12:00 PM - 12:05 PM IST- Welcome Address
12:05 PM - 12:30 PM IST- Panel Discussion | Looking Ahead: Customer Engagement in 2021 with Vishal Chopra, Head of Field Marketing - Freshworks
12:35 PM - 12:50 PM IST- ‘Wow’ your customers at their fingertips with Freshworks | 'Conversational CX' Product Demo with our Freshworks Solutions Engineer
12:50 PM - 1:00 PM IST- LIVE QnA
1:00 PM IST- Closing

Speakers

Rekha Weerasooriya

General Manager - Customer Experience Management & People Development

Dialog Enterprise at Dialog Axiata PLC

Vishal Chopra

Head, Field Marketing - INSEA MEA

Freshworks

Meldon Morais

Marketing Strategist & VP Strategic Partnerships

Konnect Insights