12:00 PM - 12:05 PM IST- Welcome Address
12:05 PM - 12:30 PM IST- Panel Discussion | Looking Ahead: Customer Engagement in 2021 with Vishal Chopra, Head of Field Marketing - Freshworks
12:35 PM - 12:50 PM IST- ‘Wow’ your customers at their fingertips with Freshworks | 'Conversational CX' Product Demo with our Freshworks Solutions Engineer
12:50 PM - 1:00 PM IST- LIVE QnA
1:00 PM IST- Closing


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Rekha Weerasooriya

General Manager - Customer Experience Management & People Development

Dialog Enterprise at Dialog Axiata PLC

vishal vishal
Vishal Chopra

Head, Field Marketing - INSEA MEA


meldon morais marketing strategist konnect insights meldon morais marketing strategist konnect insights
Meldon Morais

Marketing Strategist & VP Strategic Partnerships

Konnect Insights