Agenda

12:00 PM - 12:05 PM - Welcome Address
12:05 PM - 12:30 PM - Panel Discussion | Looking Ahead: Customer Engagement in 2021 with Vishal Chopra, Head of Field Marketing - Freshworks
12:35 PM - 12:50 PM - ‘Wow’ your customers at their fingertips with Freshworks | 'Conversational CX' Product Demo with our Freshworks Solutions Engineer
12:50 PM - 1:00 PM - LIVE QnA
1:00 PM - Closing

Speakers

sanjay sanjay
Hosted by: Sanjay Kumar

Field Marketing - Middle East & Africa

Freshworks

mr bayo 1 mr bayo 1
Adebayo Adedeji

Chief Executive Officer

Wakanow, Nigeria

prashant bhaga prashant bhaga
Prashant Bhaga

National Head of Digital Fulfilment

Yellow Pages SA

rachna rachna
Rachna Sahni

Head of Innovation & Transformation

Securex, Kenya

vishal vishal
Vishal Chopra

Head, Field Marketing - INSEA MEA

Freshworks

clint payne clint payne
Clint Payne 

Program Manager, Customer Experience

Multichoice, South Africa