Agenda

11:00 AM - 11:05 AM - Welcome Address
11:05 AM - 11:15 AM - Keynote SessionFuture Forward: Understanding & Preparing for the Future of CX with Vinod Chandramouli, Business Head - Freshworks
11:15 AM - 11:35 AM - Panel Discussion | What does it take to become a customer-for-life organization in the ‘new normal’? with Vishal Chopra, Field Marketing - Freshworks
11:35 AM - 11:50 AM - Discover Versatility & Intuitivity with Freshworks | Omnichannel Product Demo with Aadhithya Nelavai, Product Specialist - Freshworks
11:50 AM - 12:00 PM - LIVE QnA

Speakers

sandeep sandeep
Hosted by: Sandeep John

Field Marketing, South East Asia

Freshworks

arun raj arun raj
Arun Raj Rajendran

Chief Information Officer

Supara Group

chan kee siak new chan kee siak new
Kee Siak Chan

Founder & CEO

Exabytes Network Sdn Bhd

kannan zalora kannan zalora
Kannan Rajaratnam

Regional Head of Payments & Customer Operations

ZALORA Group

vcm vcm
Vinod Chandramouli

Business Head - South East Asia

Freshworks

vishal vishal
Vishal Chopra

Head, Field Marketing - South East Asia

Freshworks