The ongoing uncertainty in the world has disrupted normalcy and routine. Businesses are faced with the tough task of continuing operations with constrained budgets and a remote workforce. 

What can businesses learn from a situation like this and how can they be better prepared to ensure continuity in the future?

Along with cloud telephony expert Knowlarity, we addressed what goes into building a robust Business Continuity Plan (BCP), how it can help sustain your business, and how you can enable your employees to continue working no matter where they are located. 


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Puru Govind

Chief Product Officer, Knowlarity

Puru, an official member of the Forbes Technology Council, has more than 14 years of experience in business technologies, most recently as the Chief Operating Officer for Consumer Industries at SAP Germany. His expertise in product management, technology architecture, strategy and operations enables him to foster valuable relationships with global organizations and industry influencers. 

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Anand Venkatraman

VP & Global Partnerships Head, Freshworks

Anand has proven experience in building highly engaged teams and establishing creative approaches for optimizing internal processes and customer success and has built partner program frameworks, and GTM models for alliances & ISV partners. He's also a big believer that great culture is the most important growth catalyst influencing everything from organization vision alignment, employee engagement, employer attractiveness all the way to customer & partner success.