Meet our speakers!

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Kelsey Garvey

Business Development Manager, Slack

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Brad Kilshaw 

Director of EMEA Partnerships, Slack

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Eric Holliday

 Head of Data and Systems - Customer Service, Springer Nature

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Preethy Padmanabhan 

Director of Product Marketing, Freshworks Platform and Freshcaller

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Herve Danzelaud

Senior Director, Alliances and Partnerships, Freshworks



In today's work environment, harnessing the power of remote collaboration is more important than ever. In this webinar, the speakers outlined how integrating Slack and Freshdesk enables your team to seamlessly collaborate and expedite customer resolutions. And as early adopters of the Freshdesk + Slack integration, Springer Nature delineated simple, actionable tips on connecting customer service teams and customers on a global scale.

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