Seamlessly move Freshservice tickets to Monday.com tasks, with live updates.
Paid
11 installs
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App has been reviewed by Freshworks and found to be compliant with our Marketplace coding and security guidelines
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OverviewReviews How to install?
Freshservice and monday.com Integration
The application enhances efficiency by enabling the creation of Tickets, and updates on both platforms, simplifying workflow engagement and boosting agent productivity.
Features:
1. Item Creation on Monday.com.
When a ticket is created in Freshservice, it triggers the creation of a new item on the designated board on Monday.com.
2. Update the Monday Item.
Once a Freshservice ticket is modified, the changes will be displayed on monday.com.
3. Conversation Creation into Monday ( Bi-Directional)
When a response or note is included as a conversation within Freshservice, it will be reflected on monday.com within the appropriate item.
4. When an update is made to an item on Monday, it will be mirrored in the corresponding Freshservice ticket.
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Please follow this link for further details on how to install and set up the application:
https://saasly.in/apps/userguide/how-to-install-monday.com-in-freshservice
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Version History
Version 2.0
Released on Mar 13, 2024
Monday.com Field API's response was updated in the recent version.
In the application, we updated the APIs in the application to the latest version.
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