Jeff cares deeply about support. Jeff is sentimental. Jeff tells you when your customer is happy :) or sad :(. Try Jeff.

Link Freshdesk and JIRA accounts to associate JIRA issues with Freshdesk tickets.

Deliver prompt customer service with Auto- Start Timer App.

Signature management made easy on freshdesk. Simple to configure and use.

Connect multiple stores, view order details, and even refund or cancel orders from Freshdesk. No more scrambling to find order details, and no more tab-switching to refund or cancel orders.

Zoom integration enables agents to schedule instant Zoom meetings with customers from Freshdesk ticket.

Dynamically set your ticket property behavior (show/hide/disable) based on your business rules.

The Translate Buddy App gives your agents the power to communicate in any language they would like, by getting quick translations from the Translate Buddy app widget on the Ticket Detail screen.

Integrate with Freshchat to chat with your Leads from Freshsales.

Let your customers reach out to your agents through SMS.

Simplify remote support by establishing remote session directly from a ticket

Dynamically fill your ticket property values based on your business rules.

Perform Operations on User, Groups and Notification

Forward Freshchat product webhook events to up to 5 endpoints.

Simple integration between Freshdesk Azure DevOps. Create, link notify, view log of DevOps items.

Simple integration between Freshservice Azure DevOps. Create, link notify, view log of DevOps items.

A cloud-based AI platform that resolves employees' IT support issues—instantly and automatically.

Send & Receive Twilio SMS messages as freshdesk tickets.

Extend support to your leads and contacts from within Freshsales by integrating with Freshdesk.

Extend support to your contacts from within Freshworks CRM by integrating with Freshdesk.

Improve collaboration between your agents and internal teams through real time Slack notifications

Book appointments, schedule meetings and calls on your Google calendar right from within Freshdesk

Harness the power of Google Analytics to understand what customers are looking for in your support portal, which solution articles get the most traffic and improve customer service

Create and access Atlassian JIRA tickets from your Freshdesk account

Sync marketing leads from Mailchimp with your Freshsales leads or contacts.

Sync marketing leads from Mailchimp with your Freshworks CRM contacts.

This tool helps you migrate all your support tickets, conversations and more from your Zendesk account to Freshdesk with ease