Jeff is sentimental and cares about support. Jeff tells you when your customer is happy or sad.

Link Freshdesk and JIRA accounts to associate JIRA issues with Freshdesk tickets.

Deliver prompt customer service with Auto- Start Timer App.

Signature management made easy on freshdesk. Simple to configure and use.

Connect multiple stores, view order details, and even refund or cancel orders from Freshdesk. No more scrambling to find order details, and no more tab-switching to refund or cancel orders.

Zoom integration enables agents to schedule instant Zoom meetings with customers from Freshdesk ticket.

Dynamically set your ticket property behavior (show/hide/disable) based on your business rules.

The Translate Buddy App gives your agents the power to communicate in any language they would like, by getting quick translations from the Translate Buddy app widget on the Ticket Detail screen.

Integrate with Freshchat to chat with your Leads from Freshsales.

Perform operations on Work Items via the Workflow Automator.

Perform operations on Gitlab Users, Groups and Project via the Workflow Automator.

Perform operations on AWS Lambda Functions via the Workflow Automator.

Simple integration between Freshdesk Github. Create, link notify, view log of Issues.

Integrate your WeChat Business Account to Freshchat in 7 minutes

Low-code automation platform for Freshchat

Freshdesk ticket, customer, and knowledge base data backup simplified.

Quick and simple CSV import to Freshservice

Export service desk and knowledge base data from Freshservice

Extend support to your leads and contacts from within Freshsales by integrating with Freshdesk.

Extend support to your contacts from within Freshworks CRM by integrating with Freshdesk.

Improve collaboration between your agents and internal teams through real time Slack notifications

Book appointments, schedule meetings and calls on your Google calendar right from within Freshdesk

Harness the power of Google Analytics to understand what customers are looking for in your support portal, which solution articles get the most traffic and improve customer service

Create and access Atlassian JIRA tickets from your Freshdesk account

Sync marketing leads from Mailchimp with your Freshsales leads or contacts.

Sync marketing leads from Mailchimp with your Freshworks CRM contacts.

This tool helps you migrate all your support tickets, conversations and more from your Zendesk account to Freshdesk with ease