ENTERPRISE SERVICE MANAGEMENT

One solution, built for business

Modernize the employee experience for IT, HR, finance, facilities, and more with a unified solution

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TRUSTED BY 60,000+ BUSINESSES
UNIFIED YET AUTONOMOUS

Automate employee services beyond IT

Bring the efficiency of ITSM to all your business functions. Automated workflows free up teams to focus on priorities, while data segmentation protects employee and business privacy.

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SELF-SERVICE PORTAL

Modernize the employee experience

Level up the employee experience with a single self-service portal for all business functions. With AI-powered virtual agents, employees get 24/7 support on any channel, anywhere.

AI-powered efficiency

See why business teams choose Freshworks

Experience the everyday excellence of a unified, AI-powered solution to all your business needs

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