Freshservice for
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$49/agent/month, billed annuallyBuilt for business teams that deliver employee service at scale
Pro
Everything business teams need
Service catalog
Workspaces
Journeys
Employee document generation
Workflow automator
Multi-channel support
Dashboards and reporting
Compliance and security
Project Management
Available add-ons:
Freddy AI Copilot
E-signatures
Connector app tasks
Orchestration transaction packs
Day passes
Business projects
Trusted by 74,000+ Businesses Worldwide
Powering IT teams worldwide to do their best work
“Freshworks is super focused on delivering uncomplicated IT services into its organization. It has to be a frictionless exercise, and people need to enjoy consuming IT services.”
Dan Keyworth
“We wanted to have a single source of truth for all of our inventory assets to be inventoried and also have the transparency and the visibility of everything that's existing in our network.”
Markus Gaulke
“The help from the Freshservice implementation team, the success team, and our team's participation on learning and moving to a new platform helped us achieve this in a very short period of time.”
Vinod Pasi
Frequently Asked Questions
After you sign up, you get free unrestricted access to all the features available in Freshservice for Business Teams for 14 days.
In Freshservice for Business Teams, an agent can either be full-time or occasional, depending on your requirement. A full-time agent is someone who is part of your core business service desk team. An occasional agent is someone who requires access to the service desk only on a need-to basis. Anybody can be added as an occasional agent, and the admin can define their role and scope of access to the service desk portal.
We do not have any cancellation fees. You can cancel anytime, but your cancellation will take effect only after the end of your current billing cycle.
For online self-serve customers, cancellations are processed automatically at the end of the billing cycle.
For contract customers, cancellations are handled manually through a cancellation request or a revised order form.
