Sales and Marketing
IT Service Management
Leverage an end-to-end, AI powered enterprise platform to unify customer experiences
Attract the best leads, personalize engagement, and boost your marketing pipeline. Convert 10X more leads with Freshworks CRM Marketing Cloud.
Attract website visitors, start contextual conversations, gather behavior data, and turn your website into a lead generation machine.
Run experiments on your site, improve visitor experiences and optimize your website for conversions
Embed Web Forms on your website and capture visitor information
Set up Chatbots to connect with visitors and convert them into leads
Get an end-to-end view of every customer, understand their activities, and group them into segments and lists.
Get a 360° contact view with insights into activities and engagement
Prioritize contacts based on Predictive Contact Scoring by Freddy AI
Group contacts into Static and Dynamic Lists based on attributes and behavior to send personalized emails
Build tailored campaigns and optimize them with real-time data for better engagement.
Contextually engage with Email and Chat Campaigns for curated lists and segments
Automate your Journeys to trigger based on actions and preferences, to deliver your messages at the right time
Communicate seamlessly across Email and Chat from within the CRM
Nurture leads along the funnel with targeted campaigns, support customers with educational content, and build deeper relationships.
Develop nurture campaigns with triggers, actions, and conditions
Send transactional emails to customers to upsell and cross-sell
Get a breakdown of campaign analytics for a holistic understanding of your marketing and audience
“We initially had Salesforce CRM but didn’t really use it. The instance was incredibly
complicated because it allows for so much customization that you end up doing nothing.
When we explored Freshworks CRM, the first thing I remember saying is,
okay, the interface is clean and simple.”
“Freshworks CRM is allowing us to keep going with limited resources, given the shifting environment. It’s an asset.”
For small marketing teams who want to build and grow an audience
/month, billed annually
/month, billed monthly
For marketing teams who need to scale and personalize campaigns
Everything in Growth, plus
For large businesses that run more campaigns and need advanced metrics
Everything in Pro, plus
Compare features across plans ->
Effectively engage prospects and nurture them until they are ready to buy. Leverage automation to eliminate conversion roadblocks and facilitate faster growth.
Personalize your engagement by delivering targeted campaigns at the right time. Use powerful automation to provide consistent and delightful experiences.
Create a central location for customer data across marketing and sales teams with Freshworks CRM Sales Cloud. Get the full context into customers, providing a seamless experience as your business grows and evolves.
Boost the efficiency of your marketing team by automating redundant nurture and retention campaigns. Focus on your strategy and let our Marketing Cloud handle the execution.
Match your business’ vision by choosing a scalable platform that can support your short-term and long-term growth, and can accommodate up to 100x your audience size.
Analyze the effectiveness of campaigns by tracking and reporting marketing KPIs. Gain high-level and detailed insights to influence critical decisions that drive revenue.
Start your 21-day free trial. No credit card required.
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