Sales and Marketing
IT Service Management
Leverage an end-to-end, AI powered enterprise platform to unify customer experiences
Attract the best leads, visually manage pipelines, drive deals to closure, and grow your revenue 5X with Freshworks CRM Sales Cloud.
Attract visitors, convert them into leads, run campaigns, and turn your website into a lead generation machine.
Understand visitor intent. Track page visits and actions on your site.
Use AI-powered Chatbots to chat with visitors in real-time
Capture visitor information with customizable Web Forms
Surface the best leads, communicate across a customer’s preferred channel, and personalize messages based on behavior.
Understand interest and engagement levels with the Activity Timeline
Focus on the best opportunities with Predictive Contact Scoring
Communicate seamlessly across channels - Phone, Email, Chat, SMS
Freddy AI helps you focus on the right deals that will drive revenue. Get insights across the funnel from lead to revenue with multi-touch attribution.
Find the best deals to close with AI-based Deal Insights
Collaborate across teams in real-time with Slack Integration
Improve revenue predictability with Dynamic Forecasting 2.0
Develop long-lasting relationships with customers. Enable sales and support to work together to help the customer seamlessly.
Bring sales and support together with the Freshdesk Integration
Understand your customers inside-out with a 360° customer view
Upsell and cross-sell to your customer base with Sales Sequences
“We saw a 40% increase in revenue in just six months! Freshworks CRM helps us focus on what we do best.”
“We initially had Salesforce CRM but didn’t really use it. The instance was incredibly
complicated because it allows for so much customization that you end up doing nothing.
When we explored Freshworks CRM, the first thing I remember saying is,
okay, the interface is clean and simple.”
For small sales teams who want to accelerate growth
/user/month, billed annually
/user/month, billed monthly
For sales teams who want to increase efficiency and performance
Everything in Growth, plus
For large businesses that need advanced customizations
Everything in Pro, plus
Compare features across plans ->
Get a complete view of your customers’ interactions, segment them intelligently, and deliver personalized buying experiences.
Streamline your sales processes, eliminate time-consuming tasks, automate follow-ups, and save time to sell more.
Score, filter, prioritize, and engage contextually with intelligent prompts from Freddy AI.
Freddy identifies deals that have seen a dip or spike in activity and suggests the next best action to nurture the deal further.
Interpret data effortlessly with visual analytics and make data-backed decisions to drive revenue.
Everything you need to sell efficiently is on your phone. Organize your day-to-day tasks, collaborate, and close more deals from anywhere.
Start your 21-day free trial. No credit card required.
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