Freshworks
  • Products
    • Freshdesk Empower your support team to work together and resolve customer issues faster. Customer Support Software
    • Freshworks CRM New Align your sales and marketing teams to create better experiences with an all-in-one CRM. CRM Software

    • Freddy AI for CX

      Deliver effortless customer experiences with Freddy AI.
    • Freshservice Streamline your IT service and manage internal requests from your employees. IT Service Management Software
    • Freshchat Acquire, engage, and support customers on web, mobile, or social messengers. Customer Messaging Software
    • Freshcaller Reimagine your cloud-based phone system for businesses of all sizes across 90+ countries. Call Center Software
    • Freshteam Recruit and onboard top talent. Manage all employee data and time off in one place. HR Software for growing businesses
    • Freshping Monitor your website's availability. Get down alerts and status pages for free. Free website monitoring tool
    • Freshstatus Setup your hosted public status page, in 1-click, free forever. HOSTED PUBLIC STATUS PAGES
    • Freshsuccess Prevent churn, increase account expansion, and strengthen customer relationships Customer Success Software
    • Explore refreshing apps and integrations for Freshworks products Visit the Marketplace
  • Platform
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      Freshworks Neo

      Leverage an end-to-end, AI powered enterprise platform to unify customer experiences
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Freshworks CRM
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Freshworks
  • Freshworks
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Freshworks CRM

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Editions

  • Customer-for-Life Cloud
  • Sales Cloud
  • Marketing Cloud

Top Features

  • Workflow Automation
  • Customer Journey
  • Sales Analytics
  • Marketing Analytics
  • Email Campaigns
  • Customer Segmentation
  • Sales Sequences
  • Web Forms
  • Deal Management
  • Event Tracking
  • Contact Management
  • Chat Campaigns

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