Freshworks
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      Customer Experience

    • Freshdesk A unified platform to deliver the best omnichannel customer service. Customer Support Software
    • Freshchat Engage and delight your customers wherever they are - web, mobile and social messengers. Customer Messaging Software
    • Freshcaller Reimagine your cloud-based phone system for businesses of all sizes across 90+ countries. Call Center Software
    • Freshsuccess Protect revenue, increase customer lifetime value, and strengthen customer relationships. Customer Success Software
    • Sales and Marketing

    • Freshworks CRM Align your sales and marketing teams to create better experiences with an all-in-one CRM. CRM Software
    • IT Service Management

    • Freshservice Streamline your IT service and manage internal requests from your employees. IT Service Management Software
    • HR Management

    • Freshteam Recruit and onboard top talent. Manage all employee details and time off in one place. HR Software for growing businesses
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      Freshworks Neo

      Leverage an end-to-end, AI powered enterprise platform to unify customer experiences

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Freshworks CRM
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Freshworks
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Freshworks CRM

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  • Customer-for-Life Cloud
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Top Features

  • Workflow Automation
  • Customer Journey
  • Sales Analytics
  • Marketing Analytics
  • Email Campaigns
  • Customer Segmentation
  • Sales Sequences
  • Conversion Rate Optimization
  • Web Forms
  • Deal Management
  • Event Tracking
  • Contact Management
  • Chat Campaigns

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