Freshworks
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      Customer Experience

    • Freshdesk A unified platform to deliver the best omnichannel customer service. Customer Support Software
    • Freshchat Deliver digital-first customer service powered by bot and human assistance across convenient and familiar channels. Customer Messaging Software
    • Freshcaller Reimagine your cloud-based phone system for businesses of all sizes across 90+ countries. Call Center Software
    • Freshsuccess Protect revenue, increase customer lifetime value, and strengthen customer relationships. Customer Success Software

      • Sales and Marketing

    • Freshworks CRM Align your sales and marketing teams to create better experiences with an all-in-one CRM. CRM Software

      • IT Service Management

    • Freshservice Streamline your IT service and manage internal requests from your employees. IT Service Management Software

      • HR Management

    • Freshteam Recruit and onboard top talent. Manage all employee details and time off in one place. HR Software for growing businesses
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  • Platform
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      Freshworks Neo

      Leverage an end-to-end, AI powered enterprise platform to unify customer experiences
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Freshworks CRM
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Freshworks
  • Freshworks
  • Freshdesk
  • Freshservice
  • Freshcaller
  • Freshchat
  • Freshteam
  • Freshping
  • Freshstatus
  • Freshsuccess
  • Freshworks CRM

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Freshworks CRM

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Editions

  • Customer-for-Life Cloud
  • Sales Cloud
  • Marketing Cloud

Top Features

  • Chat Campaigns
  • Contact Management
  • Conversion Rate Optimization
  • Customer Journey
  • Customer Segmentation
  • Deal Management
  • Email Campaigns
  • Event Tracking
  • Marketing Analytics
  • Sales Analytics
  • Sales Sequences
  • Web Forms
  • Workflow Automation

Solutions

  • B2B CRM
  • Client Management
  • CPQ Solution
  • CRM for Startups
  • Enterprise
  • Excel to CRM
  • Free CRM
  • Lead Management
  • SMB
  • Small Business CRM

Mobile Apps

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