Freshworks Neo Logo

Customize, extend, and unify digital experiences

for your growing business

Deliver better customer engagement and superior employee experiences

with an ecosystem of thousands of apps and shared services. 


Let's talk

What's New?

|   Low Code   |   Google's Business Messages Integration  |

|   Passwordless Authentication   |   Unified Analytics   |  End-User Apps   |


Check out the latest and upcoming features from the Freshworks Neo platform.


Know more

The Freshworks Neo platform offers you everything you need to deliver intuitive

and engaging experiences to customers, employees, and developers.



Unify customer engagements

Delight your customers across marketing, sales, and support with unified customer views, modern communication channels, and smart analytics. 



Elevate employee experiences

Automate repetitive tasks, simplify workflows, and break silos to connect your teams for better productivity.

Developers & Partners


Innovate and scale effortlessly

Build and launch apps easily with the power of low code developer tools and simple UI to extend your Freshworks experience. 

Customers love our platform

Want to know more? Read all customer stories

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Google’s Business Messages integration

Do your customers live in modern communication channels like Google's Business Messages? Be available for your customers when they need you, anywhere and anytime. (Now available in beta.) Know more.

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Low Code

Solve business automation challenges with minimal or no coding. Early access program available now! Know more.

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Custom Objects

Bring in any business objects that matter into your workflows. Now available in beta. Know more.

Passwordless Authentication

Achieve enterprise grade security for organisation, hassle-free setup for admins and seamless login experience for users, with the power of magic links. (Early access available in December 2021) Know more.

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CXO Dashboard

Are you switching between multiple products to get actionable insights across your organisation? Get a unified view of Analytics across Freshworks products with the CXO Dashboard! (Early access available in Q1 2022) Know more.

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Meet our technology partners

We’ve partnered with leading technology innovators to help you enhance the Freshworks product experience.

AWS, Slack, Pagerduty and Microsoft teams Logos as Tech Partners AWS, Slack, Pagerduty and Microsoft teams Logos as Tech Partners



Explore Freshworks Neo platform services

The platform services enable you to unify and customize your experience across the Freshworks product suite as your business scales.