Bring in your unique business context inside Freshworks products.
Create new business objects, get deeper insights,
and deliver delight.
Custom Objects are a set of custom records you can create natively inside Freshworks products to store information specific to your business. Go beyond your regular employee, customer data, and
bring in all the context you need, at scale.
Create the business objects that define your business and its processes best.
Associate them with native objects objects or other custom objects to get complete context.
Get unique insights through these business-specific objects using Analytics.
Make every agent a superhero with complete context on the request on hand.
Instill new confidence and delight in your customers with fast and efficient resolutions.
Feel empowered to take growth decisions with analytics and actionable insights.
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