A world of delightful possibilities
Our Values
Craftsmanship
Whether it’s our Product, Sales, Marketing, Customer Experience, Security, or Operations—we benchmark and demonstrate world-class capability in every aspect of the business. “Are you proud to put your name on it?” is the mantra we live by.
Happy ‘work’ environment
We choose career paths that play to our strengths and operate as one collaborative unit with diverse perspectives and backgrounds. The work we do here doesn’t just pay the bills; it makes us happy. We strive to make each other’s journey at Freshworks the best years of our professional life.
Agility with accountability
We act with urgency. We are empowered to take ownership of our work, make quick decisions, and get things done. We keep asking ourselves, “How can this be done sooner?” at every step of the way.
True friend of the customer
Our promise to our customers is simple - we don’t want to be a vendor or a partner, we want to be their friend. A ‘true’ friend. To this end, we go the extra mile to connect with them and understand their needs. We spare no effort in making our customers win.
