At Freshworks, we put people’s joy and ease at the heart of everything we do.

For us, delight is not a means to an end, but an end in itself. We work happy, from the inside out. Happy employees, make happy customers. At Freshworks, we delight in what we do, and it shows in the products we offer. 

Throughout the company’s meteoric rise, our commitment to people—to communication, collaboration, and empathy—has never wavered. Freshworks delivers on this promise, not only to delight its customers but also its employees, who find in Freshworks a place to tap into their greatest strengths; to learn; to lead; to develop; to flourish.

Come, be a part of an amazing growth story!

 

Our Values

Craftsmanship

Whether it’s our Product, Sales, Marketing, Customer Experience, Security, or Operations—we benchmark and demonstrate world-class capability in every aspect of the business. “Are you proud to put your name on it?” is the mantra we live by.

Happy ‘work’ environment

We choose career paths that play to our strengths and operate as one collaborative unit with diverse perspectives and backgrounds. The work we do here doesn’t just pay the bills; it makes us happy. We strive to make each other’s journey at Freshworks the best years of our professional life.

Agility with accountability

We act with urgency. We are empowered to take ownership of our work, make quick decisions, and get things done. We keep asking ourselves, “How can this be done sooner?” at every step of the way.

True friend of the customer

Our promise to our customers is simple - we don’t want to be a vendor or a partner, we want to be their friend. A ‘true’ friend. To this end, we go the extra mile to connect with them and understand their needs. We spare no effort in making our customers win.

Inside Freshworks

Delight is better when shared