CUSTOMER ENGAGEMENT SUITE

freshworks 360

Bridge the gap between your support, sales, and marketing with a fully integrated platform.

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AI/ML AUTOMATION

Freddy AI for CX

Automate with AI across the CX lifecycle to build effortless customer experiences.

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CUSTOMER SUPPORT SOFTWARE

Empower your support team to work together and resolve customer issues faster.

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IT SERVICE MANAGEMENT SOFTWARE

Streamline your IT service and manage internal requests from your employees.

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SALES CRM SOFTWARE

Keep your sales team in the know about prospects and close deals faster.

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CUSTOMER MESSAGING SOFTWARE

Engage with website visitors and product users for sales and customer success.

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CALL CENTER SOFTWARE

Reimagine your cloud-based phone system for businesses of all sizes across 90+ countries.

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MARKETING AUTOMATION PLATFORM

Intelligent marketing automation to acquire, engage, and retain your customers

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PROJECT MANAGEMENT SOFTWARE

Modern project management software for teams to plan, track, collaborate and deliver results on time.

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HUMAN RESOURCES SOFTWARE

Recruit and onboard top talent. Manage all employee data and time off in one place.

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WEBSITE MONITORING TOOL

Monitor your website's availability. Get instant downtime alerts & public status pages for free.

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INCIDENT COMMUNICATION

Setup your hosted public status page, in 1-click, free forever.

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CUSTOMER SUCCESS SOFTWARE

Prevent churn, increase account expansion, and strengthen customer relationships.

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