Trusted by 150,000+ businesses around the world

Give your teams a 360° view of your customers

Omni-channel Customer Engagement

Unify and manage all support, sales, and marketing communications
from multiple channels on a single platform. Engage, convert, and
support across email, phone, chat, mobile, and social channels.

Omnichannel Customer Engagement

Incontext Collaboration

No more working in silos. The missing piece for a customer problem
could be with sales, support, engineering, or marketing. Enable your
teams to work together to quickly and efficiently serve customers.

Incontext Collaboration

Integrated Experience

Provide an easy way for users to access the entire history of
customer conversations, data, and marketing touchpoints such
as chats and social media mentions. No more disconnected
customer experience.

Integrated Experience

Easy Customization

Easily extend the Freshworks customer engagement
platform by using hundreds of apps from the marketplace
or build your own app using the Freshworks developer platform.

Easy Customization