See your data center with complete clarity
Automatically discover, document, and visualize your data center to maintain an accurate inventory, simplify operations, and manage change with confidence.
























Bring your entire data center into one connected view
Visualize locations, rooms, racks, and cable connections to improve documentation, simplify operations, and plan changes with confidence.
Organize every site in one accurate, connected view
Create a structured view of every data center location, from regions and buildings to individual rooms. Connect facilities with the assets they contain to improve visibility, standardize documentation, and simplify infrastructure planning.
See racks, devices, and capacity at a glance
Build accurate, interactive room layouts that show where racks and infrastructure are located. Review dimensions, placement, power, and environmental context to reduce blind spots and plan changes or expansion with confidence.
Visualize racks, devices, and capacity at a glance
Automatically generate rack diagrams using discovered asset data. View equipment placement, available rack units, power information, and device details to manage capacity, simplify audits, and plan moves, additions, and changes.
Trace connections and keep cabling records current
Document and visualize connections between devices, ports, patch panels, and network equipment. Maintain accurate cable records to accelerate troubleshooting, simplify change planning, and understand how data center infrastructure is connected.
Unified when you want it. Standalone when you need it.
Freshservice ITAM is available as an integrated solution for Freshservice ITSM customers or as a standalone offering. Choose the experience that best fits your organization’s needs.
Both options give you complete visibility and control across your IT environment. Discover assets, understand dependencies, manage lifecycles, optimize resources, and control costs with the following capabilities:
Asset Lifecycle Management
Asset Lifecycle Management
Manage assets from procurement through retirement, track ownership and usage, reduce downtime and risk, control costs, and maintain a complete audit trail.
Automated Discovery
Automated Discovery
Continuously discover and track assets across on-premises, cloud, and hybrid environments to maintain an accurate, audit-ready inventory.
Configuration Management Database
Configuration Management Database
Maintain accurate asset, application, and service relationships with a continuously updated CMDB powered by automated discovery and dependency mapping.
Contract Management
Contract Management
Centralize contracts and licenses, automate renewal tracking, and monitor expirations to strengthen compliance and control vendor costs.
Data Center Infrastructure Management (DCIM)
Track data center assets, power, environmental conditions, and space to optimize capacity, plan growth, and streamline operations.
Dependency Mapping
Dependency Mapping
Visualize how applications, services, and infrastructure connect to assess impact, plan changes confidently, and resolve incidents faster.
Hardware Asset Management
Hardware Asset Management
Track hardware throughout its lifecycle—from request and procurement to deployment and decommissioning—to improve governance, control costs, and maximize asset value.
IP Address Management
IP Address Management
Manage IP addresses, subnets, and network dependencies to avoid conflicts, simplify expansion, and help ensure reliable connectivity.
IT Asset Management
IT Asset Management
Maintain visibility into all assets and dependencies to instantly identify impact, cut blind spots and resolve incidents faster.
Purchase Order Management
Purchase Order Management
Centralize purchase requests, approvals, and orders to improve visibility, governance, and control throughout the IT procurement lifecycle.
Resource and Power Utilization
Turn infrastructure data into smarter decisions. Monitor utilization, power, environmental conditions, and storage trends to optimize capacity, rightsize resources, and plan with confidence.
SaaS Management
SaaS Management
Discover and manage your SaaS estate, track usage and licenses, uncover shadow IT, control spend, and stay ahead of renewals and compliance requirements.
Software Asset Management
Software Asset Management
Maintain an accurate view of installed software, entitlements, and usage to strengthen compliance, reclaim underused licenses, and optimize software spend.