Freshservice for
Growth
Best suited for teams looking for:
Asset discovery
Hardware asset management
Asset lifecycle management
Configuration Management Database (CMDB)
Workflow automation
ProPremier value
Everything in Growth plus:
Contracts and purchase orders
Software asset management
SaaS discovery
Software asset normalization
Enterprise
Everything in Pro plus:
Service discovery
Application dependency mapping
Business service mapping
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Compare features
Find every laptop and server running Windows, macOS, or Linux. Inventory stays current with clear visibility into active devices.
Gain a clear view of network, cloud, and data center equipment. A continuously updated database delivers complete visibility across hybrid environments.
Select the appropriate method for each environment to achieve full technology visibility. Flexible discovery options ensure complete and continuous coverage.
Track your tech from the moment it is brought in until it is retired. Accurate reporting and centralized visibility maintain organized and reliable inventory records.
Manage everything from buying and deploying to maintaining and retiring equipment. Use live data to make sure your assets are always accounted for.
Maintain a central system to track configuration items and their relationships. A shared source of truth improves collaboration and operational decisions.
Eliminate repetitive manual tasks across teams. Automated workflows accelerate service delivery and increase operational efficiency.
Centralize contracts and licenses with automated renewal alerts. Clear visibility into agreements improves cost control and approval processes.
Identify unused licenses to reduce costs and maintain audit readiness. Proactive oversight minimizes waste and supports regulatory compliance.
Uncover all cloud applications in use across the organization. Complete visibility strengthens governance and reduces shadow IT risk.
Automatically cleanse asset data and enrich records with End of Life EOL and End of Support EOS insights. A reliable data foundation enables better business decisions.
Catalog every active service running across hybrid environments. Comprehensive visibility replaces guesswork with accurate operational insight.
Trace the relationships between all your technical parts. See exactly how an update affects your apps so you can move forward with total certainty.
Link your infrastructure assets directly to the business services your internal customers use like payroll. It helps you see the true business impact of any issue the moment it happens.
A new Freshservice for IT Growth, Pro, or Enterprise plan is required at the time of purchase of additional Freshservice ITAM Growth asset units or to upgrade to Freshservice ITAM Pro or ITAM Enterprise plans
Find every laptop and server running Windows, macOS, or Linux. Inventory stays current with clear visibility into active devices.
Gain a clear view of network, cloud, and data center equipment. A continuously updated database delivers complete visibility across hybrid environments.
Select the appropriate method for each environment to achieve full technology visibility. Flexible discovery options ensure complete and continuous coverage.
Track your tech from the moment it is brought in until it is retired. Accurate reporting and centralized visibility maintain organized and reliable inventory records.
Manage everything from buying and deploying to maintaining and retiring equipment. Use live data to make sure your assets are always accounted for.
Maintain a central system to track configuration items and their relationships. A shared source of truth improves collaboration and operational decisions.
Eliminate repetitive manual tasks across teams. Automated workflows accelerate service delivery and increase operational efficiency.
Centralize contracts and licenses with automated renewal alerts. Clear visibility into agreements improves cost control and approval processes.
Identify unused licenses to reduce costs and maintain audit readiness. Proactive oversight minimizes waste and supports regulatory compliance.
Uncover all cloud applications in use across the organization. Complete visibility strengthens governance and reduces shadow IT risk.
Automatically cleanse asset data and enrich records with End of Life EOL and End of Support EOS insights. A reliable data foundation enables better business decisions.
Catalog every active service running across hybrid environments. Comprehensive visibility replaces guesswork with accurate operational insight.
Trace the relationships between all your technical parts. See exactly how an update affects your apps so you can move forward with total certainty.
Link your infrastructure assets directly to the business services your internal customers use like payroll. It helps you see the true business impact of any issue the moment it happens.
A new Freshservice for IT Growth, Pro, or Enterprise plan is required at the time of purchase of additional Freshservice ITAM Growth asset units or to upgrade to Freshservice ITAM Pro or ITAM Enterprise plans
