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Get sales teams organized and engage leads fast with built-in chat, email, and phone
$0
/user/month, billed annually
$0
/user/month, billed monthly
Includes
Powerful CRM automation to help growing sales teams avoid repetitive work and spend more time selling
$15
/user/month, billed annually
$18
/user/month, billed monthly
Everything in Free, plus
Everything you need to manage multiple sales teams and grow revenue like a pro
$39
/user/month, billed annually
$47
/user/month, billed monthly
Everything in Growth, plus
CRM your way with advanced customization, governance, and controls
$69
/user/month, billed annually
$83
/user/month, billed monthly
Everything in Pro, plus
All prices are exclusive of applicable taxes
Generate branded documents like invoices, quotes, onboarding documents, and contracts.
$19 per user per month
Create document templates
Sync invoices with deals
Track document activity
Purchase additional bot sessions and automate chat flows.
$75 for 1,000 bot sessions/month
Rich input options Leverage additional input formats like Alphanumeric input, Articles, Button, Carousel, Date, File & image, and more to help customers get queries resolved faster.
Advanced decision trees Create complex flows based on customer input with AND-OR and else-if operators.
Multichannel integration Set up custom chat flows to provide customer support across multiple channels like WhatsApp, SMS, Apple Business Chat, Facebook Messenger, and more.
Looking for an all-in-one sales and marketing solution? Freshsales Suite combines the power of sales, marketing, chat, and telephony in one AI-powered solution. Generate qualified leads, build strong pipelines, accelerate revenue all while delivering customer delight.
When you sign up, you instantly get access to the fully-loaded CRM for 21 days. We will email you when your trial expires. You can then select a plan and pay by credit card to continue using the product. If you choose not to continue, your account will be suspended.
At Freshworks, we take data security seriously. Our servers are hosted in a world-class data center that is protected by 24-hour surveillance and we ensure that our application is always up-to-date with the latest security patches.
1. Visa, Mastercard, Discover, and American Express credit cards are accepted across currencies (American Express and Discover cards are not accepted for INR currency).
2. We accept check payments in USD currency and this applies only for US and Canada customers.
A bot session is any unique interaction between an end-user and a bot. On chat, all end-users to bot interactions in a day are counted as 1 bot session and lasts for a maximum of 24 hours. Only customer-facing AI bot features consume bot sessions while agent-facing AI features and bots don’t consume bot sessions.
You can purchase an unlimited number of bot sessions. You can purchase extra sessions at $75 for 1,000 sessions. The validity of bot sessions aligns with your payment cycle. For example: If you choose to pay quarterly, your bot sessions will also expire quarterly.
If you have questions about Freshsales or the signup process, please email us at crm-support@freshworks.com and we will be glad to answer all your questions.
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