Active Contacts
- $100/month for 5,000 contacts (up to 25,000)
- $75/month for 5,000 contacts (for greater than 25,000 and less than 100,000)
- $50/month for 5,000 contacts (for greater than 100,000)
- €100/month for 5,000 contacts (up to 25,000)
- €75/month for 5,000 contacts (for greater than 25,000 and less than 100,000)
- €50/month for 5,000 contacts (for greater than 100,000)
- R1,750/month for 5,000 contacts (up to 25,000)
- R1,250/month for 5,000 contacts (for greater than 25,000 and less than 100,000)
- R850/month for 5,000 contacts (for greater than 100,000)
- £75/month for 5,000 contacts (up to 25,000)
- £60/month for 5,000 contacts (for greater than 25,000 and less than 100,000)
- £40/month for 5,000 contacts (for greater than 100,000)
- ₹7,500/month for 5,000 contacts (up to 25,000)
- ₹5,500/month for 5,000 contacts (for more than 25,000 and less than 100,000)
- ₹3,500/month for 5,000 contacts (for more than 100,000)
- A$150/month for 5,000 contacts (up to 25,000)
- A$100/month for 5,000 contacts (for greater than 25,000 and less than 100,000)
- A$75/month for 5,000 contacts (for greater than 100,000)
Available on Customer-for-Life Cloud and Marketing Cloud across all plans
Purchase additional contact records to expand your marketing outreach.
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Configure, Price, Quote
Available on Customer-for-Life Cloud and Sales Cloud
Growth, Pro, and Enterprise plans
Build company-branded documents using a built-in template editor to send accurate quotes to contacts.
Create document templates
Sync documents with deals
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Conversion Rate Optimization
Available on Customer-for-Life Cloud and Marketing Cloud
Growth, Pro, and Enterprise plans
With this add-on, you can analyze your website visitors' behavior and optimize your site for improved conversions.
Heatmaps
A data representation of your website visitor’s clicks, scrolls, and taps, that help analyze their behavior and gain insights.
Session Replay
A video-like replica of your visitors’ actions on your web pages(scrolls, idle time, rage clicks, and more)
A/B Testing
A platform to optimize your website by testing different variations and identifying the ones that bring in maximum conversions
Split URL Testing
Optimize your website by testing different variations and identifying the ones that bring in maximum conversions
Personalization
Optimize your website for better conversions by designing experiences personalized to audience’s behavior/characteristics.
Funnel Analytics
Helps identify drop-offs in the many paths towards conversions on your website.
Form Analytics
Analyzes the different forms on your website and gives detailed insights like hesitation time, blank rate, etc., and helps you optimize for conversions.
Polls & Feedback
Helps engage with your website visitors by triggering poll messages at the right time.
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Dedicated IP Address
One dedicated IP address at $199 per month
One dedicated IP address at £199 per month
One dedicated IP address at R3,499 per month
One dedicated IP address at £149 per month
One dedicated IP address at ₹14,999 per month
One dedicated IP address at A$299 per month
Available on Customer-for-Life Cloud and Marketing Cloud
Enterprise plan
With this add-on, you can purchase a dedicated IP address through which all your emails can be routed.
Dedicated IP address for marketing and transactional emails
Own your reputation and email deliverability
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Phone Credits
Available on Customer-for-Life Cloud and Sales Cloud
across all plans
Purchase additional phone credits to make and receive calls in Freshworks CRM.
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WhatsApp Business
$49 per month
Free on Pro and Enterprise plans for first number
€49 per month
Free on Pro and Enterprise plans for the first number
R729 per month
Free on Pro and Enterprise plans for the first number
£37 per month
Free on Pro and Enterprise plans for the first number
₹2,799 per month
Free on Pro and Enterprise plans for the first number
A$69 per month
Free on Pro and Enterprise plans for the first number
Available across Clouds
Pro and Enterprise plans
With the WhatsApp integration, you can read and respond to WhatsApp messages from Freshworks CRM.
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Workflows
Ten Workflows per month at $10
Ten Workflows per month at €10
Ten Workflows per month at R150
Ten Workflows per month at £10
Ten Workflows per month at ₹700
Ten Workflows per month at A$14
Available on Customer-for-Life Cloud and Sales Cloud
Growth, Pro, and Enterprise plans
Automate repetitive tasks like updating records, sending emails, creating invoices, and more.
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