Which pricing plan is right for you?

Know what features you get with each plan

Features

FRESHSALES

FREE

$0

/user/month

billed annually

$0

/user/month

billed monthly

GROWTH

$15

/user/month

billed annually

$18

/user/month

billed monthly

PRO

$39

/user/month

billed annually

$47

/user/month

billed monthly

ENTERPRISE

$69

/user/month

billed annually

$83

/user/month

billed monthly

CONTACT AND ACCOUNT MANAGEMENT
Contact Management
Account Management
Contact Lifecycle Stages
Activity Timeline
Auto Profile Enrichment

SALES ACTIVITIES
Tasks, Appointments, and Notes
Activity Home Dashboard
Custom Sales Activities
Sales and Marketing Home Dashboard

CRM CUSTOMIZATION
Rename Modules
Custom Fields: Basic Limits
Profile avatar for Contact/Account
Record Tags
Product Catalog
Email Template Tags
Workflows		20	50	100
Time-based Workflows
Custom Fields: Advanced (Formula Fields, Lookup Fields)
Auto-assignment rules for Contacts, Accounts, Deals			50 per module	100 per module
Custom Modules				10 custom modules
Advanced CRM Customization

SALES PIPELINE MANAGEMENT
Deal Management
Visual Sales Pipelines
Collaboration with Slack
Rotten Deals
Multiple Sales Pipelines			10	10
Sales Goals
Sales Forecasting
Deal Teams
Sales Teams			Limit 50	Limit 100

DATA ADMINISTRATION
Data Import and Export
Migration from other CRMs
File Storage		2 GB per user	5 GB per user	100 GB per user
Recycle Bin

SALES EMAILS
Two-way Email Sync
Sales Sequences (per user)		5	10	25
Sales Sequences Email Limit (per user)		500/day	1,000/day	2,000/day
Personalized Bulk Emails (per user)		250/day	1,000/day	5,000/day
Team Inbox

PHONE
Built-in Phone
Buy Local and Toll-free Numbers
Inbound Caller ID
Call Masking
Call Recording
Voicemails and Voicemail Drop
Basic Call Queues
Advanced Call Queues
Bring Your Own Carrier (BYOC)
Conference Calling
Holiday Routing
Call Recording Opt-in and Opt-out
Queue Callback (Virtual Hold)
Warm Transfer

CHAT
Chat Widget
Topics
Mobile SDKs
Chat Assignment Rules
Canned Response
Private Notes
FAQs
Chat Auto-resolve Rules
IntelliAssign
Chat Campaigns

OTHER MESSAGING CHANNELS
SMS Integration
Facebook Messenger Integration
WhatsApp Integration
Apple Business Chat Integration

FREDDY AI INSIGHTS
Predictive Contact Scoring
Lead Gen Bot
Smart Matches (Deduplication)
Answer Bot
Deal Insights
Out-of-office Detection
Forecasting Insights

WEBSITE INTEGRATION
Classic Forms
Smart Forms
Website Tracking

DATA SECURITY AND GOVERNANCE
Record Scope
Role-based Access
US, EU, IN, ANZ Data Centers
Custom Roles			50	100
Territory Management
Field-level Permissions
Audit Logs

REPORTS AND DASHBOARDS
Default Reports
Custom Reports
Advanced Metrics

INTEGRATIONS
API Access		1000/account/hr	2000/account/hr	5000/account/hr
Freshworks Marketplace

SUPPORT
24x5 Support
Dedicated Account Manager

MOBILE
Mobile App for Android and iOS
Contact, Account, and Deal Management
Voice Notes
Book Uber
Google Maps
Caller ID
Check-in
Automatic Call Logging
Documents
Offline

ADD-ONS
Workflows		$5	$5	$5
Phone Credits		Starts from $25	Starts from $25	Starts from $25