Plans for
Save 20%
$0/month, with 100 marketing contacts, billed annuallyFor teams getting started
Free
Built for teams that want:
100 marketing contracts
500 monthly email sends
Contract and list management
Basic segmentation
Web tracking and forms
Social media campaigns
$15/month, with 500 marketing contacts, billed annuallyFor emerging and established busineses
Enterprise
Everything in Free, plus:
AI-powered campaign assistant
500 marketing contacts
Transactional emails
Facebook and Instagram custom audience
Advanced segmentation
Advanced webhooks
Available add-ons
Marketing Contacts starting$100/5000 contacts/month
Conversion Rate Optimization starting $219/10,000 MUV/month
Dedicated IP Address $199/account/month
Freddy AI Agent $49/100 sessions
Messaging Agent $79/agent/month
Trusted by 74,000+ Businesses Worldwide
Frequently Asked Questions
Marketing contacts are individuals or entities from your contact list targeted in marketing campaigns, including email, WhatsApp, or SMS. You have 100 marketing contacts as a part of the free plan and 500 marketing contacts available as a part of the Enterprise plan.
You can purchase additional marketing contacts beyond the 500 free contacts included in the Enterprise plan through the Marketing contacts add-on.
When you sign up, you instantly get access to the fully-loaded CRM for 21 days. We will email you when your trial expires. You can then select a plan and pay by credit card to continue using the product. If you choose not to continue, your account will be suspended.
At Freshworks, we take data security seriously. Our servers are hosted in a world-class data center that is protected by 24-hour surveillance and we ensure that our application is always up-to-date with the latest security patches.
1. Visa, Mastercard, Discover, and American Express credit cards are accepted across currencies (American Express and Discover cards are not accepted for INR currency).
2. We accept check payments in USD currency and this applies only for US and Canada customers.
A bot session is any unique interaction between an end-user and a bot. On chat, all end-users to bot interactions in a day are counted as 1 bot session and lasts for a maximum of 24 hours. Only customer-facing AI bot features consume bot sessions while agent-facing AI features and bots don’t consume bot sessions.
You can purchase an unlimited number of bot sessions using the AI agent add-on. The validity of bot sessions aligns with your payment cycle. For example: If you choose to pay quarterly, your bot sessions will also expire quarterly.
If you have questions about Freshmarketer or the signup process, please email us at crm-support@freshworks.com and we will be glad to answer all your questions.
