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FeaturesFreshmarketer |
FREE $0/month billed annually $0 /month billed monthly |
ENTERPRISE $15/month billed annually $18 /month billed monthly |
| Marketing Contacts |
100
|
500
|
| Channels Supported |
Email, Social Media
|
Email, SMS/MMS, WhatsApp, Chat, Social Media
|
| Email Marketing | ||||
| Monthly Email Sends |
Upto 2x
|
Upto 20X
|
||
| Drag and Drop Email Builder | ||||
| Email Templates | ||||
| Email Personalization | ||||
| Liquid Language Support In Email Editor | ||||
| Dynamic Email Content | ||||
| Subscription Types |
4
|
50
|
||
| Transactional Emails | ||||
| Email Double Opt-In | ||||
| Frequency Capping | ||||
| Timezone Based Delivery | ||||
| AI-Powered Subject Line Generator |
Freddy Add-on
|
|||
| AI-Powered Campaign Builder |
Freddy Add-on
|
|||
| AI-Powered Product Recommendations |
Freddy Add-on
|
|||
| Manual Product Recommendations | ||||
| Reply Tracking | ||||
| Send Time Optimization |
Freddy Add-on
|
|||
| Custom Domains |
1
|
25
|
||
| Dedicated IP Address |
$199 /IP/ month
|
|||
| SMS/MMS & WhatsApp Marketing | ||||
| AI-powered SMS/MMS Content Generator |
Freddy Add-on
|
|||
| Twilio Integration | ||||
| Gupshup Integration | ||||
| Transactional Messages | ||||
| Personalize Messages | ||||
| Single-Click Template Import | ||||
| URL Shortener | ||||
| Dynamic URLs in CTA | ||||
| Track Revenue | ||||
| Regional Compliance | ||||
| Track Campaign Performance & Metrics | ||||
| Default & Custom Campaign Reports | ||||
| Customer Journeys | ||||
| Visual Journey Builder | ||||
| Multichannel Campaigns | ||||
| Active Marketing Journeys |
100
|
|||
| Out-of-the-box Journey Playbooks | ||||
| Webhooks | ||||
| Message Personalization | ||||
| Behavioral Targeting | ||||
| Activity Based Conditions & Controls | ||||
| Split Traffic | ||||
| Timezone Based Delivery | ||||
| Conversion & Revenue Attribution | ||||
| Multiple Journey Entry | ||||
| Standard & Custom Journey Reports | ||||
| Real-Time Journey Tracking | ||||
| Journey Scheduling | ||||
| Journey Configuration Checker | ||||
| Live Tracking | ||||
| Contact & List Management | ||||
| Marketing Lists | ||||
| AI-Powered Smart Matches (Deduplication) |
Freddy Add-on
|
|||
| AI-Powered Contact Scoring |
Freddy Add-on
|
|||
| Contact Lifecycle Stages | ||||
| Activity Timeline | ||||
| Basic Segmentation | ||||
| Predictive Segmentation |
Freddy Add-on
|
|||
| Segmentation On Integration Events | ||||
| Custom Events | ||||
| Offline Events | ||||
| Auto Profile Enrichment | ||||
| Table View | ||||
| Kanban View | ||||
| Custom Fields: Basic Limits | ||||
| Custom Fields: Advanced (Formula Fields, Lookup Fields) | ||||
| Rename Modules | ||||
| Unique Fields | ||||
| Record Tags | ||||
| Advanced CRM Customization | ||||
| Web, Forms & Landing Pages | ||||
| Website Tracking | ||||
| Classic Forms | ||||
| Drag & Drop Landing Page Builder | ||||
| Customizable Templates | ||||
| Desktop & Mobile Responsive | ||||
| Landing Page Custom Domain | ||||
| Social Media Marketing | ||||
| Facebook & Instagram Posts | ||||
| Custom Audiences | ||||
| Lead Gen Forms | ||||
| URL Shortener | ||||
| Live Tracking | ||||
| Track Campaign Performance & Metrics | ||||
| Integrations | ||||
| API Access | ||||
| Shopify | ||||
| WooCommerce | ||||
| Segment | ||||
| Judge.me | ||||
| Clickpost | ||||
| Reviews.io | ||||
| LoyaltyLion | ||||
| Returnly | ||||
| Appstle Subscription | ||||
| Seal Subscriptions | ||||
| Delighted | ||||
| Stamped.io Reviews | ||||
| Shiprocket | ||||
| Access To Other Integrations On The Marketplace | ||||
| CRO (Conversion Rate Optimization) | ||||
| Heatmaps |
No
|
Add-on
|
||
| Session Replay |
Add-on
|
|||
| AB Testing |
Add-on
|
|||
| Split URL Testing |
Add-on
|
|||
| Personalization |
Add-on
|
|||
| Funnel Analysis |
Add-on
|
|||
| Form Analytics |
Add-on
|
|||
| Polls & Feedback |
Add-on
|
|||
| Dashboard & Analytics | ||||
| Default Reports | ||||
| Custom Reports | ||||
| Marketing Dashboard | ||||
| Business Reports | ||||
| Campaign Performance Reports | ||||
| Advanced Metrics | ||||
| Advanced Filters & Group-By | ||||
| Data Dictionary | ||||
| Schedule Reports | ||||
| Private Reports | ||||
| Reports & Dashboard Sharing | ||||
| Download Reports | ||||
| PDF & CSV Data Export | ||||
| Presentation Mode | ||||
| Email Report To Others | ||||
| AI Chat Bots | ||||
| Bot Sessions |
500 free bot sessions
|
|||
| Chat Widget | ||||
| Intent Detection | ||||
| Chatbot Builder | ||||
| Chat Campaigns | ||||
| Canned Reponse | ||||
| IntelliAssign | ||||
| Advanced Automations | ||||
| FAQs | ||||
| Multilingual Bots | ||||
| Custom Parameters | ||||
| Mobile SDKs | ||||
| API Connectors | ||||
| SMS Integration | ||||
| Facebook Messenger Integration | ||||
| Instagram DM | ||||
| Facebook Messenger Integration | ||||
| Apple Business Chat Integration | ||||
| LINE Messenger | ||||
| Google Business Messenger | ||||
| Data Security & Governance | ||||
| US, EU, IN, ANZ Data Centers | ||||
| Record Scope | ||||
| Role-Based Access | ||||
| Custom Roles |
Yes,100
|
|||
| Audit Logs | ||||
| Field-Level Permissions | ||||
| Record Types | ||||
| Data Administration | ||||
| Data Import & Export | ||||
| File Storage |
Up to 100 GB/ user
|
|||
| Add-Ons | ||||
| Marketing Contacts | ||||
| Bot Sessions | ||||
| CRO (Conversion Rate Optimization) | ||||
| Messaging Agent | ||||
| Dedicated IP Address |
$199 /IP/ month
|
|||
| Support | ||||
| 24x5 Support | ||||
| Dedicated Onboarding |
Yes (Above 25,000 contacts)
|
|||
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