Free

Get sales and marketing teams organized with built-in chat, email, and phone

Starts at

$0

/user/month with 100 marketing contacts, billed annually

$0

/user/month with 100 marketing contacts, billed monthly

 

0

/user/month with 100 marketing contacts, billed annually

€0

/user/month with 100 marketing contacts, billed monthly

 

£0

/user/month with 100 marketing contacts, billed annually

£0

/user/month with 100 marketing contacts, billed monthly

 

A$0

/user/month with 100 marketing contacts, billed annually

A$0

/user/month with 100 marketing contacts, billed monthly

 

0

/user/month with 100 marketing contacts, billed annually

₹0

/user/month with 100 marketing contacts, billed monthly

Includes

  • Contact & Account Management Manage and organize records in the CRM
  • Contact Lifecycle Stages These are customizable stages that capture the lifecycle of your contacts
  • Built-in Chat, Email, & Phone Connect with prospects and customers from within the CRM across phone, email, and chat
  • 24x5 Support Get 24x5 support through phone, chat, and email
  • Mobile App Access the CRM on your mobile device

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Growth

Powerful CRM automation to help growing teams personalize and scale customer relationships

Starts at

$15

/user/month with 1,000 marketing contacts, billed annually

$18

/user/month with 1,000 marketing contacts, billed monthly

Starts at

15

/user/month with 1,000 marketing contacts, billed annually

€18

/user/month with 1,000 marketing contacts, billed monthly

Starts at

£12

/user/month with 1,000 marketing contacts, billed annually

£15

/user/month with 1,000 marketing contacts, billed monthly

Starts at

999

/user/month with 1,000 marketing contacts, billed annually

₹1,199

/user/month with 1,000 marketing contacts, billed monthly

Starts at

A$25

/user/month with 1,000 marketing contacts, billed annually

A$30

/user/month with 1,000 marketing contacts, billed monthly

Everything in Free, plus

  • AI-powered Predictive Contact Scoring Get scores on every contact based on demographic information and contact behavior
  • Drag-n-Drop Journey Builder Design email journeys from scratch by dragging journey blocks onto the canvas
  • Visual Sales Pipeline Track your deals in a kanban, timeline, or funnel view and get deal statuses at a glance
  • Workflows Automate repetitive tasks like updating records, sending emails, updating invoices, and more
  • Custom Reports & Dashboards Work on top of default reports and dashboards to create business-specific reports and dashboards

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ProPOPULAR

Everything you need to manage multiple sales and marketing teams, and grow revenue like a pro

Starts at

$39

/user/month with 1,000 marketing contacts, billed annually

$47

/user/month with 1,000 marketing contacts, billed monthly

Starts at

39

/user/month with 1,000 marketing contacts, billed annually

€47

/user/month with 1,000 marketing contacts, billed monthly

Starts at

£29

/user/month with 1,000 marketing contacts, billed annually

£35

/user/month with 1,000 marketing contacts, billed monthly

Starts at

2,799 

/user/month with 1,000 marketing contacts, billed annually

₹3,399

/user/month with 1,000 marketing contacts, billed monthly

Starts at

A$55

/user/month with 1,000 marketing contacts, billed annually

A$66

/user/month with 1,000 marketing contacts, billed monthly

Everything in Growth, plus

  • Multiple Sales Pipelines Create multiple pipelines to accommodate every sales process in your business
  • Product Catalog Create products across categories, add them to deals, set prices in different currencies
  • AI-powered Deal Insights & Next Best Action Find out if a deal is likely to close, trending, at risk or has gone cold and choose the next best action, as suggested by Freddy
  • Sales Teams & Territory Management Create teams to collaborate faster with users. Create territories based on regions, business unit and more to assign users using set rules.
  • WhatsApp Business Receive WhatsApp messages and reply to them using your chat widget

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Enterprise

CRM your way with advanced customization, governance, and controls

Starts at

$69

/user/month with 1,000 marketing contacts, billed annually

$83

/user/month with 1,000 marketing contacts, billed monthly

Starts at

69

/user/month with 1,000 marketing contacts, billed annually

€83

/user/month with 1,000 marketing contacts, billed monthly

Starts at

£55

/user/month with 1,000 marketing contacts, billed annually

£66

/user/month with 1,000 marketing contacts, billed monthly

Starts at

4,999

/user/month with 1,000 marketing contacts, billed annually

₹5,999

/user/month with 1,000 marketing contacts, billed monthly

Starts at

A$99

/user/month with 1,000 marketing contacts, billed annually

A$119

/user/month with 1,000 marketing contacts, billed monthly

Everything in Pro, plus

  • AI-powered Forecasting Insights Freddy suggests deals that can be committed to your sales forecast
  • Custom Modules Add up to 10 modules specific to your business
  • Transactional Emails These are 1-1 emails triggered by website events and sent by marketers using an API key
  • Auto-profile Enrichment Automatically enrich your contacts' profiles using publicly available information
  • Dedicated Account Manager Your Account Manager can personally resolve issues and relay your feedback to us

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All prices are exclusive of applicable taxes

Can’t decide which plan is right for you?

VIEW OUR COMPLETE FEATURE COMPARISON

Supercharge your CRM with add-ons

Marketing Contacts

Purchase additional contact records to expand your marketing outreach.

Purchase additional contact records to expand your marketing outreach.

Purchase additional contact records to expand your marketing outreach.

Purchase additional contact records to expand your marketing outreach.

Purchase additional contact records to expand your marketing outreach.

Purchase additional contact records to expand your marketing outreach.

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Configure, Price, Quote (Beta)

Generate branded documents like invoices, quotes, onboarding documents, and contracts.

$19 per user per month

Generate branded documents like invoices, quotes, onboarding documents, and contracts.

€19 per user per month

Generate branded documents like invoices, quotes, onboarding documents, and contracts.

£15 per user per month

Generate branded documents like invoices, quotes, onboarding documents, and contracts.

₹1,299 per user per month

Generate branded documents like invoices, quotes, onboarding documents, and contracts.

A$25 per user per month

Available on Growth, Pro, and Enterprise plans

Create document templates

Sync documents with deals

Track document activity

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Conversion Rate Optimization

Analyze your website visitors' behavior and optimize your site for improved conversions.

Analyze your website visitors' behavior and optimize your site for improved conversions.

Analyze your website visitors' behavior and optimize your site for improved conversions.

Analyze your website visitors' behavior and optimize your site for improved conversions.

Analyze your website visitors' behavior and optimize your site for improved conversions.

Analyze your website visitors' behavior and optimize your site for improved conversions.

Available on Growth, Pro, and Enterprise plans

Heatmaps A data representation of your website visitor’s clicks, scrolls, and taps, that help analyze their behavior and gain insights.

Session Replay A video-like replica of your visitors’ actions on your web pages(scrolls, idle time, rage clicks, and more)

A/B Testing A platform to optimize your website by testing different variations and identifying the ones that bring in maximum conversions

Split URL Testing Optimize your website by testing different variations and identifying the ones that bring in maximum conversions

Personalization Optimize your website for better conversions by designing experiences personalized to audience’s behavior/characteristics.

Funnel Analysis Helps identify drop-offs in the many paths towards conversions on your website.

Form Analytics Analyzes the different forms on your website and gives detailed insights like hesitation time, blank rate, etc., and helps you optimize for conversions.

Polls & Feedback Helps engage with your website visitors by triggering poll messages at the right time.

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Frequently Asked Questions

How does the 21-day free trial work?

When you sign up, you instantly get access to the fully-loaded CRM for 21 days. We will email you when your trial expires. You can then select a plan and pay by credit card to continue using the product. If you choose not to continue, your account will be suspended.

Is my data safe?

At Freshworks, we take data security seriously. Our servers are hosted in a world-class data center that is protected by 24-hour surveillance and we ensure that our application is always up-to-date with the latest security patches.

What types of payment do you accept?

1. Visa, Mastercard, Discover, and American Express credit cards are accepted across currencies (American Express and Discover cards are not accepted for INR currency).
2. We accept check payments in USD currency and this applies only for US and Canada customers.

Have any other questions?

If you have questions about Freshsales Suite or the signup process, please email us at crm-support@freshworks.com and we will be glad to answer all your questions.

Get Freshsales Suite for
iOS and Android

When you’re away from your desk, you know you aren’t away from your leads and deals. Use the Freshsales Suite iOS and Android apps to keep your sales going from your smartphone: get 360° context, move leads across stages, fix meetings, and ride to them.