Turn infrastructure insights into smarter decisions

Monitor utilization, power, environmental conditions, and storage performance to optimize capacity, rightsize resources, and plan with confidence.

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Freshservice: Resource and Power Utilization

Visualize how your infrastructure is really performing

Bring historical utilization, power, environmental, and storage data together to uncover trends, identify constraints, and make more confident capacity decisions.

Understand resource demand and rightsize infrastructure with confidence

Track historical CPU, memory, disk, and network usage to reveal trends, identify underused or constrained resources, and guide capacity planning, workload placement, migration planning, and rightsizing.

Monitor power use, capacity, and environmental conditions at every level

Collect telemetry from supported power distribution units (PDUs) and connected temperature, heat, and humidity sensors. View conditions at the device, rack, and room level to manage capacity, strengthen resilience, and plan infrastructure changes.

Track storage performance and capacity before constraints disrupt operations

Discover supported storage arrays and collect performance data over time. Monitor IOPS, I/O rates, latency, transfers, and capacity trends to identify bottlenecks, optimize resources, and make informed storage decisions.

Unified when you want it. Standalone when you need it.

Freshservice ITAM is available as an integrated solution for Freshservice ITSM customers or as a standalone offering. Choose the experience that best fits your organization’s needs. Both options give you complete visibility and control across your technology environment. Discover assets, understand dependencies, manage lifecycles, optimize resources, and control costs with the following capabilities:

Asset Lifecycle Management

Manage assets from procurement through retirement, track ownership and usage, reduce downtime and risk, control costs, and maintain a complete audit trail.

Automated Discovery

Continuously discover and track assets across on-premises, cloud, and hybrid environments to maintain an accurate, audit-ready inventory.

Configuration Management Database

Maintain accurate asset, application, and service relationships with a continuously updated CMDB powered by automated discovery and dependency mapping.

Contract Management

Centralize contracts and licenses, automate renewal tracking, and monitor expirations to strengthen compliance and control vendor costs.

Data Center Infrastructure Management (DCIM)

Track data center assets, power, environmental conditions, and space to optimize capacity, plan growth, and streamline operations.

Dependency Mapping

Visualize how applications, services, and infrastructure connect to assess impact, plan changes confidently, and resolve incidents faster.

Hardware Asset Management

Track hardware throughout its lifecycle—from request and procurement to deployment and decommissioning—to improve governance, control costs, and maximize asset value.

IP Address Management

Manage IP addresses, subnets, and network dependencies to avoid conflicts, simplify expansion, and help ensure reliable connectivity.

IT Asset Management

Maintain visibility into all assets and dependencies to instantly identify impact, cut blind spots and resolve incidents faster.

Purchase Order Management

Centralize purchase requests, approvals, and orders to improve visibility, governance, and control throughout the IT procurement lifecycle.

Resource and Power Utilization

Turn infrastructure data into smarter decisions. Monitor utilization, power, environmental conditions, and storage trends to optimize capacity, rightsize resources, and plan with confidence.

SaaS Management

Discover and manage your SaaS estate, track usage and licenses, uncover shadow IT, control spend, and stay ahead of renewals and compliance requirements.

Software Asset Management

Maintain an accurate view of installed software, entitlements, and usage to strengthen compliance, reclaim underused licenses, and optimize software spend.

See every asset. Understand every connection.

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